Windows 10: Keyboard won't work unless I press the "Ease of Access" icon on the startup screen

So I've been trying to find a solution for this problem for almost an hour now and it's annoying me. I own a Lenovo Legion Y7000 laptop with Windows 10 installed. Today, after I turned off my laptop, I noticed some sort of...bread crumb I think, on the keyboard, under one of the keys. I took the vacuum cleaner and vacuumed that area, and then I turned the laptop back on. When the Log In screen appeared I noticed that I wasn't able to enter my PIN in any way using my keyboard. Luckily I had a wireless keyboard around so I used it to enter the PIN and it worked. After that I noticed the fact that my laptop's keys were clearly working because I was able to press them and they were either making that Windows Notify System Generic sound, or they were doing random things like opening Google Chrome, opening documents etc.; but they were clearly functional. Also, my mouse was not working normally either because trying to double click on This PC shortcut for example would open PC Proprieties, double clicking on Google Chrome shortcut would open Proprieties again...after that the wireless keyboard stopped working too so I had to restart it. After a few tries, I noticed that clicking on the Ease of Access icon on the Log In screen and closing the window right away would make the keyboard work normally, allowing me to enter my PIN and use it normally after, but after that, if I shut down my laptop and turn it back on I have to do the same thing: click on the Ease of Access icon on the start up screen, close it, then enter the PIN normally. So I suppose this is not a hardware issue (I mentioned the bread crumb part at the beginning just in case), but I can't figure out where the problem is...I have tried everything I found online, scanned my system for threats, uninstalled the keyboard driver, made sure all Ease of Access settings were turned off...Does anyone have any idea what is the cause of this bug?

submitted by /u/passingnights
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:)

 

At startup virtual keyboard appears

Hi Mark,

This simply means that the on-screen keyboard is enabled. To get rid of this, see the steps below on how to do so.

• Press Windows Key + X > Control Panel >
  Ease of Access > Ease of Access Center.
• Under "Explore all settings", select the option “Use the computer without a mouse or keyboard”.
  
• Uncheck the option “Use On-screen keyboard”.

This has to be the answer you're looking for.

Let us know if the steps did the trick.

 

Keyboard not working on Login screen

Hi,

Thank you for your interest in Windows 10.

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and login.

Please Find the screenshot of the Ease of Access icon at the right bottom of the screen:



Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Wireless mouse and keyboard are not working on Windows 10.

Hi Yengema,



Please reply, are you facing issue only operating Keyboard?



If your mouse is in working condition, use On-screen keyboard and perform the steps suggested above and check if the issue is resolved.



To activate On-screen keyboard, follow the steps below:

• 
  From the lock-screen click on Ease of access icon located at the bottom right corner next to power icon.
  
• 
  Login into the user account by entering the password.
  
• 
  Right click on the Windows logo located at the bottom left corner of the screen and select
  Control panel from the context menu.
  
• 
  Click on Ease of Access and select
  Ease of Access Center from the right side panel of the window.
  
• 
  Click on Start On-Screen keyboard and follow the steps replied on
  February 22, 2016.
  
• 
  After performing the steps restart the computer and check if the changes are effective.
  

Write to us with the status of the above issue, elaborate the same is necessary for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.