Windows 10: Kindle paperwhite fails to show as USB storage

Discus and support Kindle paperwhite fails to show as USB storage in Windows 10 Network and Sharing to solve the problem; My Kindle 32GB e-reader does not appear as a drive in Win 10 when plugged in via USB, so I cannot transfer files to it from my local library. Likewise... Discussion in 'Windows 10 Network and Sharing' started by isthatyouJack, Jan 20, 2020.

  1. Kindle paperwhite fails to show as USB storage


    My Kindle 32GB e-reader does not appear as a drive in Win 10 when plugged in via USB, so I cannot transfer files to it from my local library. Likewise it does not appear in Calibre. However Ican see it using the Win 10 disk management app, where it appears as a drive with unallocated space of around 28 GB.


    I have tried all the fixes I can find online, plugging in through different USB ports, using different cables, different computers, even a ubuntu machine. My software and drivers are up to date on both Win 10 and the Kindle. The Kindle will reset and update when rebooted via Wi-Fi, but I still can't see it as a drive in Explorer or a device in Calibre or the Kindle app.... Although it otherwise seems to be working fine - I can connect to the Amazon store ok - and Windows always knows it is there as it is listed as online by the disk management app


    This is really frustrating as I have an extensive personal e-book library which I currently cannot access. Any ideas to fix this problem greatly appreciated as my Googling is taking me around in circles!


    Thanks! JP

    :)
     
    isthatyouJack, Jan 20, 2020
    #1
  2. kh2412 Win User

    Kindle Paperwhite usb issues

    I have a Kindle Paperwhite which was working fine until I updated to Windows 10. Now the kindle can charge through both USB ports but does not recognise the device so I am unable to update or add books. I have contacted Amazon who confirmed my Kindle software
    is up to date so no problems their end. I am sure all the updates for my laptop are also updated too.

    I had a similar problem with my Iphone7 and simply had to reinstall that but I cannot find an option to do this for the Kindle.

    Any suggestions welcome and appreciated! Thanks
     
    kh2412, Jan 20, 2020
    #2
  3. Windows 10 Anniversary Update – Blue Screen with Kindle Paperwhite

    After the Windows 10 anniversary update last week, every time I plug in my Kindle Paper to the USB 3 port I get a Blue Screen with the Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED partmgr.sys.
    Before the update I had no problems with the Kindle Paperwhite and Windows 10.

    Problem Solved - After a series of Windows 10 updates, I tried attaching the Kindle Paperwhite again and it worked. (Nov. 21, 2016)
     
    Michael&Deb, Jan 20, 2020
    #3
  4. jimbo45 Win User

    Kindle paperwhite fails to show as USB storage

    Kindle paperwhite users - even ist gen

    Hi folks

    If you like kindles and are using an older paperwhite version Amazon has released software / firmware update -- has much nicer interface, extra fonts including the new Bookerly which makes it almost identical to real paperback font, you can adjust the size of the fonts much more gradually (more steps) plus brightness of device and you can optionally display your local time (optionally) while reading. Search is better too.

    Works even on old paperwhites (it might update two times), 1 if device software was earlier than 2016 to the 2016 update and then to the latest version which is what you need.

    Can be done either from the device itself (enable wifi and switch off and on again) or download from Windows with kindle attached to computer.

    Well worth the software update if just for the bookerly font.

    I use these a lot when travelling - much better than squawking at small mobile phone screens and saves carrying a load of paperbacks around if you enjoy reading.

    BTW you aren't limited to amazons books only -- Calibre (great Free program) will convert epub etc into amazon MOB and AZI3 Formats.

    calibre - E-book management

    Cheers
    jimbo
     
    jimbo45, Jan 20, 2020
    #4
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Kindle paperwhite fails to show as USB storage

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