Windows 10: KMODE EXCEPTION NOT HANDLED after clean install

Still having issues after uninstalling and reinstalling my graphics drivers again. Here are the logs from the latest crashes.

 

Please post a link into the thread for the memory dump file:
c:\windows\memory.dmp


The event logs displayed:
Code: Event[32706]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2018-01-30T22:29:16.752 Event ID: 1005 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-DTG8BQV Description: Unable to produce a minidump file from the full dump file.[/quote] Code: Event[32669]: Log Name: System Source: volmgr Date: 2018-01-30T22:29:08.590 Event ID: 161 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-DTG8BQV Description: Dump file creation failed due to error during dump creation.[/quote] Please post these images into the thread:
1) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > under startup and recovery click settings > post an image into the thread
2) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings >under performance click settings > on performance options click the advanced tab > under virtual memory click change > post an image of the virtual memory tab into the thread

 

Here is another crash that happened minutes ago, it's telling me ntdll.sys caused the crash. Attached are the logs and a link to the memory dump.

The requested pictures are now below, also.
Dropbox - virtmem.png
Dropbox - recoverysettings.png
Dropbox - MEMORY.DMP

 

Not sure if these will show anything, my computer crashed while running the log collector the first time.

 

The memory dump file debugging displayed 1 hardware misbehaving driver.
This was a recurrent misbehaving driver.
Please find an alternative version for the Nvidia GPU driver.

nvlddmkm



1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
2) re-install the Nvidia GPU driver from the Nvidia website
3) make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 17.0.8.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA

4) please post the images when available for:
a) virtual memory window
b) startup and recovery window



Code: nvlddmkm nvlddmkm.sys Wed Jan 03 17:40:06 2018 (5A4D69D6)[/quote] 23.21.13.9065


Code: Name NVIDIA GeForce GTX 1060 6GBPNP Device ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AE1043&REV_A1\4&1C3D25BB&0&0019Adapter Type GeForce GTX 1060 6GB, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1060 6GBAdapter RAM (1,048,576) bytesInstalled Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dllDriver Version 23.21.13.9065INF File oem8.inf (Section118 section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 1920 x 1080 x 60 hertzBits/Pixel 32Memory Address 0xFC000000-0xFCFFFFFFMemory Address 0xE0000000-0xEFFFFFFFMemory Address 0xF0000000-0xF1FFFFFFI/O Port 0x0000E000-0x0000E07FIRQ Channel IRQ 54I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvlddmkm.sys (23.21.13.9065, 16.68 MB (17,486,096 bytes), 1/27/2018 6:56 PM)[/quote]

 

I am unable to install the driver from their website, Internet Explorer is not on my computer and it does not show up as a Windows Feature to allow me to install it. Pictures were posted in other post.

 

Internet explorer is needed for the autodetect feature.
Currently you are looking for an alternative driver so don't use the autodetect feature.
Nvidia has free chat support in case you need it.

For the Nvidia driver you want to find an alternative driver that does not BSOD so that there is computer stability.
That could be the most up to date drive or it could be a rolled back driver.
Sometimes an alternative graphics card needs to be tried.
If the next driver works then you are set.
If the next driver fails they look for a friend, neighbor, relative, or local computer store to swap the video card.
Test a replacement card in the problematic computer and test the problematic card in another computer so that there are 2 test results.

Before replacing the driver modify the settings for windows updates of non-microsoft drivers so that you have control of this Nvidia driver replacement:
Enable or Disable Driver Updates in Windows Update in Windows 10 Windows Update Activation Tutorials
For the latest version/build of windows you may need to start with option #3.

 

I don't have Pro, I cannot use option 3. Should I try option 4?

Also, how am I supposed to update the alternate driver? The same thing is happening as last time, my GPU is not showing up in my device manager as an option, only Microsoft Basic Display Adapter.

 

1) Ensure that the GPU is free from dust build up
2) Check to see that the fan is working properly
3) Re-seat the GPU
4) Check that all cables and connections are secure
5) See which steps on the link allow you to prevent updates of the Nvidia driver so that you can use an alternative driver.
6) Use DDU to uninstall the current Nvidia driver.
7) Find an alternative driver on the Nvidia website and download and install the replacement driver

 

I have done everything outlined above and it is still not showing up in the device manager. The only thing that allows me to update is using Windows, which installs a version from 10/2017. I then installed an older version than their current driver, before I started having problems, and I'm still having issues. Attached are the latest logs.

 

When a driver cannot be installed that may indicate a problem with the hardware.
See if you can find a friend, neighbor, relative, or local computer store to swap the video card.
Test the card in the problematic computer in another computer.
Test a replacement GPU card in this computer.
Report the results into the thread.


Code: Event[33092]: Log Name: System Source: Microsoft-Windows-WindowsUpdateClient Date: 2018-01-31T20:58:32.928 Event ID: 43 Task: Windows Update Agent Level: Information Opcode: Installation Keyword: Installation,Started User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-DTG8BQV Description: Installation Started: Windows has started installing the following update: NVIDIA - Display - 10/27/2017 12:00:00 AM - 23.21.13.8813Event[33093]: Log Name: System Source: Microsoft-Windows-WindowsUpdateClient Date: 2018-01-31T20:58:42.484 Event ID: 20 Task: Windows Update Agent Level: Error Opcode: Installation Keyword: Installation,Failure User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-DTG8BQV Description: Installation Failure: Windows failed to install the following update with error 0x80070103: NVIDIA - Display - 10/27/2017 12:00:00 AM - 23.21.13.8813.[/quote]

 

How is Windows able to install the driver with no issues if it was a hardware issue? Windows has no issues installing the driver and running my GPU. After the driver is installed, my 2nd monitor powers on with no issues.

 

The files that were collected displayed Nvidia driver: 23.21.13.8843
This was a different driver than the driver that was involved in the latest BSOD: 23.21.13.9065
So time is needed to evaluate the stability / instability of this rolled back driver.
The driver prior to this that had BSOD was: 23.21.13.9065
The current driver is a rolled back driver. If it is sable you are set. If it causes a BSOD then see if you can find a friend, neighbor, relative, or local computer store to swap the GPU.

 

Here are some log files from today. I've tried multiple drivers and am getting the same results. I'm leaving for the weekend tomorrow, thinking about just dropping it off at a local repair shop to figure it out.

 

The last BSOD mini dump file with a definitive misbehaving driver was: bughceck 7E
Thu Feb 1 20:53:58.529 2018 nvlddmkm.sys
Code: nvlddmkm.sys Fri Oct 27 10:49:39 2017 (59F35593)[/quote] Code: 23.21.13.8843[/quote] The log files have displayed multiple misbehaving drivers for the GPU.
See if you can find a friend, neighbor, relative or local store to swap the Nvidia GPU.
Perform 2 tests:
a) test the computer's Nvidia card in another computer
b) test a replacement Nvidia card in the problematic computer

Code: Name NVIDIA GeForce GTX 1060 6GBPNP Device ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AE1043&REV_A1\4&1C3D25BB&0&0019Adapter Type GeForce GTX 1060 6GB, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1060 6GBAdapter RAM (1,048,576) bytesInstalled Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dllDriver Version 23.21.13.8843INF File oem11.inf (Section136 section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 1920 x 1080 x 60 hertzBits/Pixel 32Memory Address 0xFC000000-0xFCFFFFFFMemory Address 0xE0000000-0xEFFFFFFFMemory Address 0xF0000000-0xF1FFFFFFI/O Port 0x0000E000-0x0000E07FIRQ Channel IRQ 54I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvlddmkm.sys (23.21.13.8843, 16.23 MB (17,020,720 bytes), 12/18/2017 10:09 PM)[/quote]