Windows 10: Kyocera printers issue with KB5000802

After the installation of WSU KB5000802, after clicking on "print"

[COLOR=rgba34, 34, 34, 1]“APC_INDEX_MISMATCH for win32kfull.sys” on the blue screen of Windows death is displayed with a consequent crash of Windows.[/COLOR]

[COLOR=rgba34, 34, 34, 1]At the moment, if you have Kyocera printers, the only solution is to uninstall [/COLOR]KB5000802 and suspend Windows updates.


Now the questions are for Microsoft:


1 Why although this problem is known, Microsoft does not suspend the distribution of KB5000802?


2 When is a correction for KB5000802 going to be available?


I thank in advance Microsoft support for the answer

:)

 

Trouble with Kyocera Mita FS-100+ printer

I was unable to use my printer following upgrading to Windows 10 as it spewed loads and loads of paper out as there were no drivers currently available and Kyocera weren't going to develop any when I spoke to them. In my frustration I deleted my printer
from devices and printers. I have subsequently found that Microsoft appear to have developed drivers for my Kyocera Mita fs-100+.
However, I am unable to add this printer to my computer in devices and printers. I have unplugged the printer and USB in the back of my PC, and plugged it back in, but it doesn’t appear in device manager. Is there any way of getting the printer back?
I have run “add printer” and it doesn’t come up. If I go into downloads the printer is listed as Kyocera Universal_Classic_PCL_1.18.Zip. I do have a Kyocera Mita Digital Library cd.
Any help would be appreciated as I know nothing about printers whatsoever as you have probably gathered. Thank you!!

 

Trouble with Kyocera Mita FS-100+ printer

Hi Julie,

I suggest you to refer to the Kyocera user manual to connect the printer properly and try to add the printer in the
‘Devices and Printers’, refer to the below article and check if it helps.

Fix printer problems

Fix printer problems in Windows 7 and Windows 8.1

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

print on Kyocera KM- 2560 from new HP Windows 10

Please try the steps recommended below to uninstall printer software

Press Windows key + X, click Apps & Features or Programs and Features

Select your Kyocera printer.

Select Uninstall.

Press Windows key + R, type control, hit Enter

Open Devices and Printers.

In the Devices and Printers window look for your Kyocera Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for Kyocera Printer driver. If you see it click on it and click Remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

Proceed to reinstall the driver.

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