Windows 10: lag when using laptop screen / good perf when using external monitor

Discus and support lag when using laptop screen / good perf when using external monitor in Windows 10 Performance & Maintenance to solve the problem; Dear all, I have a Dell Precision laptop (M4800) with 16 GB RAM and a big SSD. I have been struggling for ages with this bleeping w10 and have... Discussion in 'Windows 10 Performance & Maintenance' started by mrodent, Apr 1, 2016.

  1. mrodent Win User

    lag when using laptop screen / good perf when using external monitor


    Dear all,

    I have a Dell Precision laptop (M4800) with 16 GB RAM and a big SSD.

    I have been struggling for ages with this bleeping w10 and have got to a stage where it does actually run very well ... if the comp is using a docking port and external monitor (in this case a Dell U3011, 30-inch).

    But when I run the laptop using the laptop screen (no port, no external monitor) it is laggy... it takes an appreciable time for Windows Explorer to come up when I got Win+E, and when it does I actually see the screen components being painted; various other hotkeys are slow too (seconds to display the window).

    I assumed this might have something to do with the resolution settings... but nothing changes it.

    My graphics card is an NVidia Quadro K2100M...

    Any ideas?

    :)
     
    mrodent, Apr 1, 2016
    #1
  2. Ivan Si Win User

    Mouse lag when laptop is hooked up to an external monitor

    I have Asus laptop. I tried to reinstall mouse drivers with no result.

    My mouse is lagging on built in display when I have connected external monitor through hdmi. Mouse is lagging only over windows desktop. Mouse is NOT lagging when it is over any window.

    I have 4k display (build in), but I am using only full HD resolution. External monitor is only full HD.

    EDIT: I find out that even video on that screen is lagging when I move mouse over desktop.
     
    Ivan Si, Apr 1, 2016
    #2
  3. Alan K Win User
    No Refresh/re-rendering on parts of a program window

    Alban,

    OS info: win 10 pro build 15063.250

    DisplayLink driver version 8.2.1638.0

    I finally updated to creators update and my setup with 5 screens (4 going through DisplayLink products, one is the laptop screen) and my screen tearing seems to have gone away.

    General observations...

    - The screen tearing is gone

    - Mouse lag is more pronounced when on the external monitors going through DisplayLink products, especially on heavy cpu load. The mouse lag does not happen on the main laptop monitor.

    - Google Hangouts screen sharing used to be able to share any of my monitors, not it can only share on the main laptop screen and none of the external screens. While I do not know why this is happening, it appears that the external monitors are not considered
    full display adapters to windows or whatever as they are treated differently. Not sure if this will show up in other applications or not. Just wanted to put it here for completeness.

    edit: FYI, for whatever reason, after a windows update or something, the screen sharing on external monitors started working again.
     
    Alan K, Apr 1, 2016
    #3
  4. AndreTen Win User

    lag when using laptop screen / good perf when using external monitor

    Hi, and welcome to tenforums!

    Do you have any other peripherals attached to docking port? USB drives or network connection?

    I would check two things at first: remove any links to files or folders in Quick Access in Explorer window, that can be removed or dead, secondly check shell extensions.
    You can try shell extension viewer and remove them one by one. There are some threads on this forum already. Nvidia shell extension is known to cause some problems.
     
    AndreTen, Apr 1, 2016
    #4
  5. mrodent Win User
    thanks for the quick reply.

    I don't have anything else attached... and the problem is that the lag occurs when using the *laptop screen*, i.e. the laptop alone: when using the docking port and external monitor performance is good!

    I have just discovered something else: when the laptop is operating on battery this lag does NOT occur. It is only when the power cable is plugged into the laptop. So I spent some time just now going to "advanced power settings", making all settings for "plugged in" exactly the same as for "battery": unfortunately this did not work: with power cable plugged in, and using the laptop screen, there is the lag.

    It is as if plugging in the power cable and using the laptop screen slows down the video processes... very frustrating. Of course one "solution" is to use the laptop screen without the power cable plugged in... and just wait for the battery to run down! But I'd prefer to solve the problem.
     
    mrodent, Apr 1, 2016
    #5
  6. mrodent Win User
    Oh, this is mad... I really hope my experience helps at least one person.

    It turns out that I was using the wrong power adapter... i.e. the power adapter from my previous machine, a Dell Precision M4700... The minute I plugged in the new adapter (which came with the M4800) the problem went away!

    Knowing very little about electricity I have no idea what the issue was: impedance, power rating, ... or what? I'd have thought one adapter would be much like another...
     
    mrodent, Apr 1, 2016
    #6
  7. AndreTen Win User
    As long as you figure it out, doesn't matter what the problem was!
    This one is new to me also. *chuckle
     
    AndreTen, Apr 1, 2016
    #7
  8. Fafhrd Win User

    lag when using laptop screen / good perf when using external monitor

    Power supply problems have mysterious consequences. Many power supplies can have 10-20% variance from their quoted output, and only stabilize under the correct load. When the capacitors fail, and many do, the supply can often keep on going without the user knowing anything is wrong. Until, for instance, they do something new, like trying to install Windows 10, which exercises the system in new ways, and a previously working machine inexplicably fails.
     
    Fafhrd, Apr 1, 2016
    #8
  9. TRFlareio Win User
    I have the same problem I need help
     
    TRFlareio, Apr 4, 2018
    #9
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lag when using laptop screen / good perf when using external monitor

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