Windows 10: Laptop battery shows 0% but still works perfectly fine

Discus and support Laptop battery shows 0% but still works perfectly fine in Windows 10 BSOD Crashes and Debugging to solve the problem; So a few days ago, the battery got completely discharged to 0%, then when I opened my laptop again, it was showing 100% charged, but when I unplugged,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AbhinabSaha, Oct 9, 2020.

  1. ABHINABSAHA
    AbhinabSaha Win User

    Laptop battery shows 0% but still works perfectly fine


    So a few days ago, the battery got completely discharged to 0%, then when I opened my laptop again, it was showing 100% charged, but when I unplugged, it shutdown instantly

    The orange light glows for 1-2 seconds after plugging in and then blue lights glows.

    Then I tried to find more about this online and tried all this things
    - reinstalled the battery drivers , nothing changed
    - a battery reset pressing the battery pin hole for 5 seconds , nothing changed
    - shutdown the pressed the power button for at least 40 seconds, and from then it shows plugged in , 0%, not charging
    - disconnected and reconnected the battery, nothing changed

    Also, in the battery report, full charge capacity and cycle count shows just a dash -

    So now, there has been a power cut about an hour ago, and I unplugged the charger, but my laptop is running perfectly fine

    Except that the battery shows 0% and a red cross appears on it


    Laptop battery shows 0% but still works perfectly fine 80cb5df2-acd3-42e7-9128-dc924746120f?upload=true.png


    Can someone help me fix this issue ?


    Thank You

    :)
     
    AbhinabSaha, Oct 9, 2020
    #1
  2. SIDDHARTH_KRISHNA
    Siddharth_Krishna Win User

    Battery is showing 0% (plugged in) but shows no signs of charging

    Hi,

    I have a HP Laptop 15q-bu0xx running Windows 10 with 4 gb ram and an Intel(R) Celeron(R) CPU N3060 @ 1.60GHz, 1601 Mhz, 2 Core(s), 2 Logical Processor(s).

    Its battery is having issues and it always showes 0% (plugged in) but does not show any signs of charging and instantly dies as soon as I remove it from charge. Due to an accident, it fell down and the screen broke but the rest of the laptop functions perfectly
    well. I plug my laptop into an External monitor and use it. I have tried many methods like updating the battery driver, uninstalling it and then restarting my laptop but none of the methods have worked and I am not able to remove the battery because the screen
    is in the way. Please suggest something.

    Thank you.
     
    Siddharth_Krishna, Oct 9, 2020
    #2
  3. FREEBOOTER
    FreeBooter Win User
    laptop battery wont charge after latest update

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.
     
    FreeBooter, Oct 9, 2020
    #3
  4. FREEBOOTER
    FreeBooter Win User

    Laptop battery shows 0% but still works perfectly fine

    Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Laptop battery shows 0% but still works perfectly fine pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Oct 9, 2020
    #4
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