Windows 10: Laptop black screen error

Discus and support Laptop black screen error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey, I am using a HP 15-dk0096wm laptop that I got from a deal, the laptop works fine for a few months then around last week, when I type/search... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Icy_OldDays, Jun 11, 2021.

  1. Laptop black screen error


    Hey, I am using a HP 15-dk0096wm laptop that I got from a deal, the laptop works fine for a few months then around last week, when I type/search something, a black screen occurs for a second and then it closed by itself. From starting the laptop to that black screen error was about 5-10 minutes. The first 5-10 minutes was fine and the rest of the time it was just happening. What is wrong with my laptop?

    :)
     
    Icy_OldDays, Jun 11, 2021
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jun 11, 2021
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jun 11, 2021
    #3
  4. Laptop black screen error

    Preparing automatic repair - black screen asus laptop

    Hi,

    In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

    • Is there an error code displayed when the screen turns black?
    • Have you made any recent changes on your computer prior to the issue?

    Meanwhile, we suggest that you follow the troubleshooting steps provided on this
    article. It contains information and resolution about black screen errors.

    We'll keep an eye out for your response.
     
    Gerard Qui, Jun 11, 2021
    #4
Thema:

Laptop black screen error

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