Windows 10: Laptop black screen with cursor before login

Discus and support Laptop black screen with cursor before login in Windows 10 Support to solve the problem; Hi All, My laptop is running Windows 10 and I believe has tried to do an automatic update. I can now not get to the login screen as I just have black... Discussion in 'Windows 10 Support' started by wattsamu, Apr 23, 2020.

  1. wattsamu Win User

    Laptop black screen with cursor before login


    Hi All,

    My laptop is running Windows 10 and I believe has tried to do an automatic update.

    I can now not get to the login screen as I just have black screen, although I can see the cursor.

    I have tried to boot in safe mode and have the same issue.

    I have tried to reset the laptop to the last available reset point and have the same issue.

    I have tried a factory reset but keeping files and have had no luck.

    I have not tried a complete wipe as I do not want to lose files.

    Any ideas?

    Sam

    :)
     
    wattsamu, Apr 23, 2020
    #1
  2. Mojo212 Win User

    Black screen no cursor or login

    My Samsung laptop is technically switched on in the sense that it has power, however when I switch it on there is no login screen, no screen with the samsung logo, and no cursor. No matter how many buttons I press or how often I switch it on and off, it remains the same - black, power but nothing else. Any advice?
     
    Mojo212, Apr 23, 2020
    #2
  3. Windows 10 Black Spinning Circle with Cursor Pointer Before Login screen

    I am in Windows 10 14393.2046 Build and during Boot I am Experiencing Black screen with a cursor and spinning circle ,having updated my Graphics Card Drivers Up to Date and Windows 10 1607 Cumulative Updates too.Since i didnt have any startup issues in
    Windows 8.1 ,10240 as well as 10586 builds and i performed all troubleshooting steps and annoyed me.I can say that it is a windows issue and you have to sort it out ,only problem is

    • Windows Logo Spinning Circle
    • Black Screen spinning Circle
    • Login
     
    sasikumar4395, Apr 23, 2020
    #3
  4. Laptop black screen with cursor before login

    Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, Apr 23, 2020
    #4
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Laptop black screen with cursor before login

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