Windows 10: Laptop bluescreened 2 times in the past 1.5 weeks

Discus and support Laptop bluescreened 2 times in the past 1.5 weeks in Windows 10 Gaming to solve the problem; I checked event viewer and didn't see a bugcheck, I looked at other posts and made a zip file and put it on dropbox for help. Both times it... Discussion in 'Windows 10 Gaming' started by Summer Garmon, Feb 4, 2025.

  1. Laptop bluescreened 2 times in the past 1.5 weeks


    I checked event viewer and didn't see a bugcheck, I looked at other posts and made a zip file and put it on dropbox for help. Both times it bluescreened, it happened about a minute after opening the laptop from sleep mode. I updated my drivers and stuff but I'm worried that won't fix it.https://www.dropbox.com/scl/fi/i7qmt8owm9jh99gxo2dyj/minidump-files.zip?rlkey=rfbmco49nz3ige20qaydsqpz4&st=an8w06ie&dl=0

    :)
     
    Summer Garmon, Feb 4, 2025
    #1
  2. jfkjax Win User

    Win10 laptop w/laptop display (no others) labeled 2, can't change to 1

    alphanumeric and Helmut, Thank you for your replies.

    1. The drivers were installed when Windows 10 was installed. There was nothing on the laptop prior to installing Windows 10.
    2. I don't have another display to try attaching as suggested.
    3. Not sure if it's always been like this or not. I just started looking at the configuration settings a week or so ago.
    4. To check hardware status, I've run a bunch of Lenovo tests and update checks. Nothing found.
    5. I did the Device Manager suggestion. 2 PnP monitors listed ... clicked "Show Hidden devices" ... found 2 more PnP monitors for a total of 4 ... uninstalled all 4 ... restarted ... same situation. Results: Device Manager now only lists 2 PnP monitors total (no hidden monitors) even though the only monitor is the laptop built-in monitor, but no change on the designation of laptop monitor being number "2" monitor.

    Thanks for your help and suggestions. Not sure why it is like this. Might be something like Win10 compatibility, old hardware, or similar.

    I've taken enough of your time on this. I can live with it as it is. Might decide to upgrade to a new and current laptop, or just proceed as is. Anyway, your responses are greatly appreciated!
     
    jfkjax, Feb 4, 2025
    #2
  3. JATownes Win User
    Best thermal paste

    Most decent thermal paste is about all the same (1-2 degree difference). Without knowing the two listed, (I use MX-2), I would suggest going with the one that is non-conductive.
     
    JATownes, Feb 4, 2025
    #3
  4. Laptop bluescreened 2 times in the past 1.5 weeks

    Laptop EXTREMELY SLOW for past 2 weeks

    YOU SHOULD PROBABLY GO TO SAFE MODE THEN SCAN USING MALWAREBYTES TO DELETE UNDELETABLE VIRUS OR TROJANS

    Also if CMD method does not work then you should try Downloading Malwarebytes :Free Antivirus 2025 | Download Free Antivirus & Virus Scan | 100% Free & Easy Install

    Step 1 : Download And Install Malwarebytes

    Step 2 : Go to Safe Mode here are the Steps :

    1. Click Windows-button then go to On/Off Button.

    2. Hold down the Shift key and click Restart.

    3. Click the option Troubleshoot and then Advanced options.

    4. Go to “Advanced options” and click Start-up Settings.

    5. Under “Start-up Settings” click Restart.

    6. Various boot options are displayed. Press 4 to go to Safe Mode

    7. Windows 10 is now starting in Safe Mode.

    Step 3 : when you are already in Safe Mode, Run a Full Scan on Malwarebytes then wait for it to be finished and remove all the virus detected and then Restart your pc/laptop.

    Perhaps, can I help you with anything else?

    If you have no more questions, please have a good day and keep safe.

    Thank you very much.

    -Kyle M.
     
    Kyle Angel Bayani, Feb 4, 2025
    #4
Thema:

Laptop bluescreened 2 times in the past 1.5 weeks

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