Windows 10: Laptop booting into black screen no cursor and cant use usb

Discus and support Laptop booting into black screen no cursor and cant use usb in Windows 10 Installation and Upgrade to solve the problem; Hi. My laptop with windows 10 on it bsod once and then it didnt restart just shutdown. I didnt know it was a big problem then but when i tried to... Discussion in 'Windows 10 Installation and Upgrade' started by Nemanja_180, Jul 20, 2018.

  1. NEMANJA_180
    Nemanja_180 Win User

    Laptop booting into black screen no cursor and cant use usb


    Hi.

    My laptop with windows 10 on it bsod once and then it didnt restart just shutdown.

    I didnt know it was a big problem then but when i tried to boot it up, black screen no cursor

    I have tried using usb but no luck because BIOS has only 1 priority and thats Windows boot manager

    Yes i have tried alot of keys to wake up even external monitor but no luck

    Only when i unplugged the power once it displayed error Unmountable boot volume and then it happens even with the power cable plugged

    Dont send me links about windows installation, i cant boot from usb or anything.

    :)
     
    Nemanja_180, Jul 20, 2018
    #1
  2. DJE LUBBERS
    DJE Lubbers Win User

    Windows Update Bricked my PC. Black screen, no cursor, no BIOS screen, can't boot from USB

    Same problem here, unable to boot after upgrade. Black screen, NO cursor, NO Bios screen, nothing.

    Unable to boot from alternatives (USB, CD). Tried blind login etc as suggested elswhere, no success.

    Finally removed the hard drive, now successful boot from USB (Linux).

    Inserted hard drive again, NO bios, No cursor again. Unable to do anything with notebook.

    Conclusion? Cumulatieve update Windows 10 Version 1607 voor x64-systemen (KB3213986) bricked my hard drive on my laptop. (ACER Aspire 7551G)

    Upgrade worked fine on my desktop PC. Have to find some way to mount laptop's drive on an other computer to check for corrupted bootblock and/or dataloss.
     
    DJE Lubbers, Jul 20, 2018
    #2
  3. JDS63
    jds63 Win User
    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Jul 20, 2018
    #3
  4. DANIEL_G33
    Daniel_G33 Win User

    Laptop booting into black screen no cursor and cant use usb

    Black screen with mouse cursor

    Hi Ar Rom, thanks for answering.

    I couldn't use any of those steps because I can't get through the blue screen.

    I tried to clean install windows 10 using a bootable usb drive. I went to the boot manager and click on usb device (uefi), after that the windows logo shows up and a spinning circle a minute later the screen turned black. I could only see the cursor.

    I left the laptop like that the whole night, in the morning the screen was still black with the cursor. So, I read that I should use a HDMI cable to watch the screen on a TV. I did that and nothing happened.

    I turned it off and turned it on again and it worked perfectly until the login screen, suddenly I got a blue screen again with error:0xc000021a (I think it happened because I disconnected the laptop from the tv).

    I had to turn it off again and when I turned on it shows the same blue screen with the "inaccesible boot device" message.
     
    Daniel_G33, Jul 20, 2018
    #4
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Laptop booting into black screen no cursor and cant use usb

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