Windows 10: Laptop boots into LOGO screen then restart, then again reboots fine.

Hi,

I have been facing with this strange issue lately. On pressing the power button the laptop powers up with the lenovo logo then it again goes blank, then it again comes with the same lenovo screen and then boots fine directly into the welcome screen, which is fine but this isn't how it used to boot up until a week ago.

A week ago upon pressing the power button the lenovo logo popped up and after few seconds it went directly to the welcome screen, it took about 8-10 sec to boot up but now it takes double the time, sometimes even a minute to go into the welcome screen because it boots twice.

I have done test with the lenovo hardware solution tool which returned no error. I haven't made any changes to bios settings and the laptop is very mildly used just for movies and word tasks.

Attachment 71036

:)

 

Windows 7 boots up, then chkdsk, then into Windows 10

I received a prompt from the Microsoft Community for me to say whether the issue I have raised has been resolved or whether it is still ongoing. Sadly, the problem has not been rectified, despite the advice given by Deepak_Krishnan R on 19 January.

I really can't describe the problem in any more detail and it hasn't changed, either for the better or for the worse.

Accordingly, I would be most grateful to receive some further advice.

Thanks

 

Windows 7 boots up, then chkdsk, then into Windows 10

Hi

Thanks for your prompt reply.

Following your instruction, Windows 7 isn't listed in 'Boot'. The only entry here is:

'Windows 10 (C:\Windows) : Current OS; Default OS'

I look forward to receiving your further help.

Regards

 

The zip you uploaded contains only one crash dump which is fairly old than the time you are talking about. And, your issue is not a BSOD issue, apparently.

Check the state of Fast Startup. Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
If it is off, turn it on and see if anything changes there.

Let us know the result.