Windows 10: Laptop cannot wake up from sleep if the lid was closed

Hello, hope you can help me when my Asus laptop lid is closed using an outside keyboard and screenand I put it to sleep. when I wish it to wake up, I must open the lid to do so.is there a way to wake it up without open the lid?when it sleeps it does not respond to the outside keyboard clickingthanks for the helpBob

:)

 

Laptop tries to wake from sleep while lid is closed.

Hello,

I have a Gateway NV53A with Windows 10 Home installed. When I close the lid, it goes to sleep normally for a few hours, but after a few hours it will start to get caught in a never ending "wake up loop" i.e. the laptop will try to wake itself up before quickly
realizing that it can't because the lid is closed. The DVD drive will continuously start to spin up each time. This happens every two or three seconds. The sound of the DVD drive trying to spin up every three seconds is annoying and it also wastes battery.
Normally, I have to hit a key on the keyboard to wake up the laptop after opening the lid again, but when it's in one of these wake up loops, it successfully wakes itself up upon opening the lid (evidence suggesting it's indeed trying to wake itself up.)

I've tried using the command line to see what devices are permitted to wake up the device, but none were listed. I've also disabled wake on LAN.

The only clue I've been able to find is an error in the system log that reads: "The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance."

However, I'm not sure this pertains to the specific issue I'm having.

 

Laptop cannot wake up from sleep if the lid was closed

Since the Windows 10 May 2019 update, the laptop cannot wake up when the lid is opened. The power button lights up and fans start up but the screen stays black and the computer doesn't respond to any button (not even the power button which would normally
put it to sleep), or to closing the lid again.

The problem only occurs if the sleep was triggered by closing the lid. If I press the power button or choose the sleep option from the Start menu, it works properly, even if the lid was closed after it went to sleep.

It's an Asus GL502VM. I used to have similar issues occasionally when it wouldn't wake up from hibernation properly, the screen stayed black. Pressing the power button or closing the lid to send it to sleep and waking up again solved the problem. Now it
doesn't react to anything and it happens every time I close the lid.

 

Laptop wakes while lid is closed, stays on

With my current laptop (and several other Win10 laptops I've had), I will sleep the system by closing the lid and sometimes come back to it hours later to find the system has turned back on (lid still closed). Often the system is running pretty hot and has
remained in that state for a long time.

There are no external peripherals (so no external keyboard or mouse event is involved). From looking at wake sources, it usually appears to be that it woke checking for updates.

I've seen some online tips on how to completely prevent the laptop from waking up on its own. But that seems to me to be the wrong question. Checking for updates is fine. The real problem is: why hasn't it gone back to sleep? My power settings are configured
to go into sleep after 30 minutes, and under normal conditions (lid open, stepping away from the system for a while) it does. But if it wakes on its own, it will not go back to sleep.

Thanks!