Windows 10: Laptop completely freezes randomly

Discus and support Laptop completely freezes randomly in Windows 10 Ask Insider to solve the problem; random freezing while im doing things, it started happening about a month ago. i noticed the HDD/SSD light stops blinking when it freezes, i thought... Discussion in 'Windows 10 Ask Insider' started by /u/VintagePlaylist, Jan 27, 2021.

  1. /U/VINTAGEPLAYLIST
    /u/VintagePlaylist Win User

    Laptop completely freezes randomly


    random freezing while im doing things, it started happening about a month ago.

    i noticed the HDD/SSD light stops blinking when it freezes, i thought it was a problem related to

    the SSD but i did a S.M.A.R.T test and everything seems fine, i also tested the ram and it came out fine

    (samsung evo 500gb, and i have a 500gb HDD in the CD/DVD caddy area)



    Processor Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz 2.20 GHz

    Installed RAM 4.00 GB (3.89 GB usable)

    System type 64-bit operating system, x64-based processor



    Edition Windows 10 Pro

    Version 20H2

    Installed on ‎10/‎31/‎2020

    OS build 19042.746

    Experience Windows Feature Experience Pack 120.2212.551.0

    submitted by /u/VintagePlaylist
    [link] [comments]

    :)
     
    /u/VintagePlaylist, Jan 27, 2021
    #1
  2. MOUNTAIN DEW
    Mountain Dew Win User

    Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Jan 28, 2021
    #2
  3. JORDAN DOM
    Jordan Dom Win User
    My laptop randomly freezes and becomes completely unresponsive

    Hi Mia,

    You laptop freezing and hanging could be caused by different possible scenarios. For us to address your concern, kindly answer the questions below:

    • Were there any recent changes made on your computer? Like an update or a new programs was installed.
    • Was there a specific activity you were on when the computer freezes.
    • What troubleshooting steps have you tried?

    We look forward to your response to our queries.
     
    Jordan Dom, Jan 28, 2021
    #3
  4. MIA MARTINEZ
    Mia Martinez Win User

    Laptop completely freezes randomly

    My laptop randomly freezes and becomes completely unresponsive

    Hi, thanks for the reply.

    • I recently installed Windows 10 creators update, but the problem was present before that, and persisted after the update. I don't really remember installing anything else.
    • No, the freezes happen randomly no matter what I'm doing, sometimes my laptop is idle and I'm not doing anything at all and it still freezes.
    • i'm not very tech savvy so I haven't tried anything, I did run sfc /scannow from an admin command prompt, but no issues were found.
     
    Mia Martinez, Jan 28, 2021
    #4
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Laptop completely freezes randomly

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