Windows 10: Laptop crash. Unable to reset or restore

Discus and support Laptop crash. Unable to reset or restore in Windows 10 Installation and Upgrade to solve the problem; My laptop crashed and I am unable to restore or reset it. When its booting up, it says "preparing automatic repair", then restarts. It's does this... Discussion in 'Windows 10 Installation and Upgrade' started by DPC_Jam, Sep 27, 2020.

  1. DPC_Jam Win User

    Laptop crash. Unable to reset or restore


    My laptop crashed and I am unable to restore or reset it. When its booting up, it says "preparing automatic repair", then restarts. It's does this several times, then says "diagnosing your PC".Then it restarts. Then it brings up the automatic repair screen, I go to advanced options, troubleshoot, then advanced options. I click on System Restore and that brings me to a screen asking for recovery key. I do not have a recovery key. Though this txt box only accepts numeric input. No letters. I click skip this drive and it displays an error message saying no restore points have been created. Clicking cancel takes me back to the options screen. I click on Troubleshoot and then Reset this PC, choose to keep my files and then local install. If I click on cloud download, I get the error message saying "Unable to download. Please try reset using local reinstall option". When I choose the local install option, it just takes me back to the options screen and nothing happens.

    I have an Asus zenbook 13, runnig Windows 10 Pro. I updated it this morning to buikd 2004.

    Can anyone offer any assistance with this please.

    :)
     
    DPC_Jam, Sep 27, 2020
    #1
  2. Arun B J Win User

    internet explore 11 on my laptop (win 10) is crashing and unable to restore

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue.

    Follow these steps to run Internet Explorer Performance troubleshooter.


    • Press Windows key + W and type
      troubleshooting.

    • Select Troubleshooting.

    • Select View all on the top left corner.

    • Run Internet Explorer Performance troubleshooter.


    I would also suggest you to refer to the following article and follow the steps given except resetting Internet Explorer. It has various steps to resolve the issue related to Internet Explorer performance.

    What to do when Internet Explorer stops working.

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Sep 27, 2020
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Sep 27, 2020
    #3
  4. Laptop crash. Unable to reset or restore

    Random laptop crashes in games.

    thats alright bro, If it does turn out to be an overheating issue, I'll let you take all the credit for suggesting it
     
    FreedomEclipse, Sep 27, 2020
    #4
Thema:

Laptop crash. Unable to reset or restore

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