Windows 10: Laptop crashing to black screen whilst gaming

Discus and support Laptop crashing to black screen whilst gaming in Windows 10 Software and Apps to solve the problem; Hello, over the past 2 months of so, my laptop has began shutting down randomly when im playing games such as Overwatch or Civilization, games which... Discussion in 'Windows 10 Software and Apps' started by JeremyMicrosoftSR, Jan 1, 2023.

  1. Laptop crashing to black screen whilst gaming


    Hello, over the past 2 months of so, my laptop has began shutting down randomly when im playing games such as Overwatch or Civilization, games which are not too demanding. In the past I was able to play Elden Ring continuously without any issues so this is mildly recent. During gaming, I have my laptop fans turned onto performance mode, sothey are audible, but when the laptop crashes it goes straight to a black screen, and the fans turn off aswell. Immediately after crashing I do notice that the underside of the laptop is quite hot, though its no more than usual, also I did not use to crash d

    :)
     
    JeremyMicrosoftSR, Jan 1, 2023
    #1

  2. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Jan 1, 2023
    #2
  3. Mothie Win User
    Red Screen crash whilst gaming.

    *Doh Recently, in fact after an culmalative update by Microsoft, I started to get a red screen crash syndrome. Not come across this one before.
    Some times game will play for a while. Other times it comes about more quickly.
    My system works fine most of the time when not gaming. I was wondering if anyone had come across this themselves and knew of a cause for this Red Screen crash and consequently a solution.
    It appears quite a number of people suffering from this problem, according to Google,however, cannot find a solution to work.

    I have run sfc/scsnnow which tells me there are no problems/infractons that it can see.
    Recently, after same update, I was having problems with 2 other games not launching corectly and was able to correct that by droppingthe present driver (tuning back) which solved that problem. However, this appears to be another ball game, so to speak. My setup is as follows:-


    Laptop crashing to black screen whilst gaming [​IMG]

    I used HWiNFo64 to take details as shown, however, haven't a clue how to enlarge it and paste. I do apologise.
    Many thanks.
     
    Mothie, Jan 1, 2023
    #3
  4. Laptop crashing to black screen whilst gaming

    Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Jan 1, 2023
    #4
Thema:

Laptop crashing to black screen whilst gaming

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