Windows 10: laptop deleting emails and files

Hi,

My laptop has a weird problem. When I click on an email or anything on my desktop, it will be deleted. It doesn't delete my gmails, but This is happening in outlook emails and on my desktop. I have a full purchased anti-virus and no virus or malware is detected. I'll be thankful if you help.

Thanks in advance.

:)

 

deleting emails

Hi Cammy,

There are ways to delete all of your email messages at once. One of these is by using the functions or controls on your keyboard, which also applies when deleting a large number of files for our other Office products.

You may follow the steps below to complete the deletion process of your emails:

• Press the Ctrl+A button on your keyboard.
• Once everything is highlighted, it means your emails are ready to be deleted.
• Press the Delete button.

Let us know if you have other questions.

 

Delete mails in Outlook but want to keep mails untouch in webmail

When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.