Windows 10: Laptop died suddenly - battery issue

Discus and support Laptop died suddenly - battery issue in Windows 10 Drivers and Hardware to solve the problem; Hi all, Lately I've had my laptop plugged in a lot because I've been running some design analysis software thats required a long time to solve. Anyway... Discussion in 'Windows 10 Drivers and Hardware' started by shotta287, Apr 8, 2016.

  1. shotta287 Win User

    Laptop died suddenly - battery issue


    Hi all,
    Lately I've had my laptop plugged in a lot because I've been running some design analysis software thats required a long time to solve. Anyway my laptop suddenly just cut off today whilst on battery. Straight away I assumed it was the battery as I had a similar issue back in 2010 with my old device. I've had my current laptop for about 2 and a half years. I ran a battery report which came up with the following information:
    • Cycle count: 489
    • Design capacity: 48840
    • Last full charge: 38373
    So its obvious my battery isn't at full capacity as expected. However, could this be the cause of it randomly losing power? I'm thinking more of a calibration issue. Any ideas on how to calibrate?

    Many thanks in advance!

    :)
     
    shotta287, Apr 8, 2016
    #1
  2. Zerathon Win User

    Laptop battery suddenly died

    Dear Microsoft members,

    I was using my laptop normally when it just turned off. I tried to turn it on but it said the battery had run out. I plugged it in and it booted fine. The problem is, I didn't get any low battery messages or anything as such. I'm quite sure it was halfway...

    I'm a little bit worried after hearing about rats, keyloggers e.t.c so I ran a malwarebytes scan with nothing bad. I heard they can bypass security so i cleared my passwords e.t.c and shut it down. Still haven't turned it on and it's been 16 hours since.

    Can anyone help me detect anything further? I'm a bit paranoid.

    HP Laptop, 3 Years Old. Ask me for more specs.
     
    Zerathon, Apr 8, 2016
    #2
  3. Zerathon Win User
    Laptop battery suddenly died

    Could you tell me if there's a chance of it being malware?

    If not, I'll just leave it as it is then see a technician if it gets worse.

    Thanks!
     
    Zerathon, Apr 8, 2016
    #3
  4. shotta287 Win User

    Laptop died suddenly - battery issue

    An update; its happened a few times now, mainly when the battery is at about 10%, the machine just turns off. I tried the Samsung Battery Calibration Tool in BIOS which supposedly drains your battery fully, but even on there the laptop just turns off abruptly when the % level is at 10%. Is anybody able to help?
    A side note, whenever my charger is plugged in, no matter what the battery %, it always says 01 min until fully charged. I have no idea what is happening with my battery!
     
    shotta287, Apr 11, 2016
    #4
  5. Kyhi Win User
    YES
     
  6. shotta287 Win User
    Is there any way of recalibrating my battery? I'm sure Windows notifies you if your battery is deffective and needs replacing, so I don't want to go and buy a new one just yet..
     
    shotta287, Apr 5, 2018
    #6
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Laptop died suddenly - battery issue

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