Windows 10: laptop does not turn on with charge

Battery is fully charged and laptop connected to main power supply, yet it won't turn on.

I press the power button and for 3-4s the light of the power button turns on, and then switches back off. No sound of fans or any sign of a startup.

When I press the D button simultaneously with the power button, the screen cycles through coloured screens 3x and turns back off.

I tried removing the battery supply and only using main power supply, no effect.

What is the problem and what can I do?

:)

 

Battery not charging when laptop turned on

Hey,

I've put this in the devices and drivers section because it refers to my laptop's battery.

So, this is a common problem, I know, but I'm looking for clarification, and for any suggestions.

As the title says, the laptop no longer charges when it is powered on and open. It charges fine when in sleep mode, with the lid closed (and powered on) or when turned off, but not when turned on and open.

Oddly, the laptop sometimes says it is charging for maybe a second or two when first powered up, but then nothing. (It also sometimes randomly indicates it's charging, but I can't reliably recreate the circumstances under which this occurs.)

It's the original cable, no damage, no bent pins or whatever.

Now, here are some things I've tried already:

• 
  Updated drivers, updated BIOS (with the CMD line 'force it' to circumvent the 'cannot update BIOS without AC cable attached' problem)
  
• 
  Drained battery, fully charged battery whilst Laptop switched off
  
• 
  Cleaned battery
  
• 
  Uninstalled battery drivers, reinstalled
  
• 
  Checked cable for damage, tears or hotspots
  
• 
  Tried different power sockets
  
• 
  Tried various battery settings (from BIOS menu and from Desktop/My Computer)
  
• 
  Ran system check, registry checker (cmd line: sfc /scannow)
  
• 
  Did an entire system restore to try to alleviate any registry problems, to no avail
  

I'm running:

• 
  Intel(R) Core(TM) i3-6100U CPU@ 2.30GHz 2.30 GHz
  
• 
  64-bit OS, x64-based processor
  
• 
  8.00 RAM
  

Aside from all that, I can't think of what might be wrong. It's a little odd for me to come down one day to use my laptop, and find that, mysteriously overnight, the cable no longer charges properly.

Any ideas? I read somewhere that it could be something to do with an update that's affected the registry, but don't wanna go digging through there unnecessarily.

I'm not really keen on buying a new cable, since it appears to be working fine (since it charges when the laptop is closed or the system is shut down).

Cheers,

Cal

 

HELP : Laptop Charges when Turned off only. Does not charges when Turned on.

Follow these Steps to rectify this issue

• Disconnect Power Supply
• Remove battery.
• Connect Power Supply
• Turn on the laptop.
• Control Panel - Device Manager.
• Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control Method Battery , and Uninstall.
• Shutdown.
• Disconnect Power Supply.
• Insert battery.
• Connect Power Supply.
• Turn on the laptop

I Hope this Answers your Question!

 

Laptop Won't Turn On / Won't Charge

Hey, basically I have this laptop which used to work fine... I think it's an Acer or ASUS, cant remember cos I haven't seen it in a while (okay I'll come clean it's girlfriends laptop so whatever!) but basically.. it won't turn on and it won't charge. She's bought a new charger for it (£50 as well) and it still doesn't charge

I tried to take the bottom off, removing all the screws blah de blah but I could only get the panel off to see the motherboard, I couldn't get the entire rear plate off which is a shame cos it would've helped quite a lot.

Anywhoooo... does anyone have suggestions as to what this might be? *Smile

Thanksssssssssss