Windows 10: laptop dropped from homegroup

The laptop dropped out of the Homegroup. It had factory installed Windows 10 but I have Windows 7 running on it to match with the other computers in the Homegroup. I can't even find "Homegroup" in settings on the Laptop.

:)

 

Phantom Homegroup appearing in Windows 10

Hi Sanjiv,

Upon reviewing your case we've seen that you were on the right track of resolving the case. We're just missing one more step which is disabling HomeGroup services after stopping it. We highly suggest that you re-stop HomeGroup services and
make sure that you disable it before rebooting the computer.

To disable HomeGroup services, you'll be needing to launch the Services tool and the steps on how to do so are listed below:

• Click on Start or Windows key and type "services" in; then, choose
  Services. The Services windows should show up.
• From there, look for the HomeGroup Provider service under
  Name.
• Once found it, double-click on it and go to Properties.
• From the Start type drop-down list under Properties, select
  Disabled.

When you restart the computer and before creating a new HomeGroup, make sure that you have disjoined all the computer from HomeGroup in laptop A and B.

Let us know what happens after following the suggestion.

 

Homegroup connectivity problem

We appreciate your detailed response. Damaged system components is one of the possible reasons why you are experiencing issues with saving files from your laptop to your desktop using the HomeGroup. For initial troubleshooting, we suggest running the automated
troubleshooter for HomeGroup issues.

To run the HomeGroup troubleshooter, follow these steps:

• Press the Windows key + X and then choose Control Panel.
• Click on Network and Internet.
• Select HomeGroup and then click Start the HomeGroup troubleshooter.
• Click the Next button and then click on Skip this step.
• Wait for the troubleshooter to finish the process.
• Restart the computer after running the troubleshooter.
• Check if the issue persists.

Update us about the results.

 

Homegroup Continually Dropping


Hello all,

I have a customer that has a Homegroup setup for two of his computers. Every couple of months he'll call in stating his Homegroup doesn't work. When looking at his computers, they both say they are joined to a Homegroup. However, when navigating to it, there aren't any options within. I'll then go through the following process:

1) Turn off one of the laptops

2) Leave the Homegroup (delete the registry item if necessary)

3) Restart the laptop and repeat on laptop #2

4) Create a new Homegroup

5) Join laptop #2 to the Homegroup

6) Navigate to the Homegroup and verify everything is working

Am I missing a step somewhere? Is it a bug within Windows 10? It never seems to last for more than a couple months at a time. This past attempt lasted ~10 days. I want to figure out a permanent solution to this issue.

Thank you