Windows 10: laptop freeze's randomly Event 41 0x8000400000000002

Since today afternoon, I am having issue with the laptop freezing randomly (4x), I have ruled out the aspect of malware or virus. Also, couple of weeks ago, there was problem with video driver( crash Bsod), so after using display driver uninstaller, reinstall driver, it was fixed.

In order to diagnose the problem, I am trying to find the root cause of this issue. On the event Viewer, under summary page event, few critical are there linking to kernel power ( cleanly shutting down)
In more detail,


LAM-(2019-03-29_00-25-19).zipLog Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 3/28/2019 11:48:58 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: lam
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-03-29T03:48:58.516377700Z" />
<EventRecordID>8737</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>lam</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

:)

 

event 41

Hello,

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. Having said that, we highly suggest performing the troubleshooting steps in this article:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

If you have any other questions or concerns, feel free to share them with us here. Your input is very much welcome in our Community.

 

Complete Freeze - Kernel-Power, Event ID 41, Task 63


Managed to solve this.

Seems like I had a couple issues. The power supply was on the fritz and C-States needed to be turned off in the bios.

I went through all the steps listed on this thread by @mileskb
Windows 10 freezes randomly

I did change some of the power management settings in windows, but I had tried that before without results. It might have been a combination of C-States and power management.

 

Event 41, Karnel - Power

Hello,

The Event 41 is used to report the unexpected shutting down of a device. For better assistance, we'd like to ask the following:

• What troubleshooting steps have you tried so far?
• Did you make any changes to your computer? If yes, can you tell us the changes?
  

Meanwhile, we recommend following the workaround on this link. The article
is about Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

We are looking forward to your reply.