Windows 10: Laptop freezes sometimes when it is connected to an external monitor

Discus and support Laptop freezes sometimes when it is connected to an external monitor in Windows 10 Drivers and Hardware to solve the problem; Hello, my problem started like a few months ago when my Laptop just suddenly froze. I feel like it happens random, but im not 100% convinced only... Discussion in 'Windows 10 Drivers and Hardware' started by brogleartur, Apr 26, 2020.

  1. Laptop freezes sometimes when it is connected to an external monitor


    Hello,


    my problem started like a few months ago when my Laptop just suddenly froze. I feel like it happens random, but im not 100% convinced only when I'm using it while its connected to my external monitor. I have tried updating all drivers, switching from HDMI to DP and also completely resetting my Laptop.

    My Laptop is an MSI GL73 8RE with Windows 10 x64 bit

    with an NVIDIA GTX 1060

    and an Intel Core i7-8750HCPU 2.20Ghz

    the Monitor Alienware AW3418DW

    :)
     
    brogleartur, Apr 26, 2020
    #1
  2. AJMazza Win User

    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Apr 26, 2020
    #2
  3. LemP Win User
    connection problems External Monitor for laptop

    If you're trying to use a wired external monitor is it connected to the laptop's HDMI output connector or the mini DisplayPort connector?

    If you're using a wired external monitor and don't see any output, right-click on an empty spot on the Desktop and select Screen Resolution -> Detect

    In addition, you may need to press the F7 key and select the mode in which the display will function. There are 4 modes:

    • Disconnect (or Computer only): display only on the laptop's screen
    • Duplicate: the same display on the laptop's screen and the external monitor
    • Extend: extends the output so that you can drag things from one screen to the other
    • Projector only (or Second Screen Only): displays only on the external monitor

    Or are you trying to use wireless (Wi-Di or Miracast)?
     
  4. Chrise Win User

    Laptop freezes sometimes when it is connected to an external monitor

    Laptop External Monitor Problem

    Thank you once again, I will explain:

    • Today 10th November 2016 - After monitor eventually successfully connects to my HP laptop, in my absence when the laptop/monitor powers off, I get NO re-connection problems during the day
    • Tomorrow 11th November 2016 - After laptop and monitor has been restarted following, shut-down, power offs(laptop + monitor) I will be stuck once again with exactly the same problem

    In my display settings each morning, my HP laptop shows it is connected to my external monitor, however there is no display on the external monitor for a vast amount of time, just randomly suddenly appears.?
     
    Chrise, Apr 26, 2020
    #4
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Laptop freezes sometimes when it is connected to an external monitor

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