Windows 10: Laptop freezes while playing shadow of the tomb raider

Discus and support Laptop freezes while playing shadow of the tomb raider in Windows 10 Gaming to solve the problem; Here is my laptop specs System Information ------------------ Time of this report: 3/21/2021, 09:45:45 Machine name:... Discussion in 'Windows 10 Gaming' started by SaikiKusuo2, Mar 21, 2021.

  1. Laptop freezes while playing shadow of the tomb raider


    Here is my laptop specs


    System Information

    ------------------

    Time of this report: 3/21/2021, 09:45:45

    Machine name: SHASHWAT-PC

    Machine Id: {BBEE0DAD-071F-4007-A181-AACD44D78CB7}

    Operating System: Windows 10 Pro 64-bit 10.0, Build 19042 19041.vb_release.191206-1406

    Language: English Regional Setting: English

    System Manufacturer: ASUSTeK COMPUTER INC.

    System Model: TUF GAMING FX504GE_FX80GE

    BIOS: FX504GE.320 type: UEFI

    Processor: IntelR CoreTM i5-8300H CPU @ 2.30GHz 8 CPUs, ~2.3GHz

    Memory: 8192MB RAM

    Available OS Memory: 8048MB RAM

    Page File: 3813MB used, 6090MB available

    Windows Dir: C:\Windows

    DirectX Version: DirectX 12

    DX Setup Parameters: Not found

    User DPI Setting: 120 DPI 125 percent

    System DPI Setting: 120 DPI 125 percent

    DWM DPI Scaling: UnKnown

    Miracast: Available, with HDCP

    Microsoft Graphics Hybrid: Supported

    DirectX Database Version: 1.0.8

    DxDiag Version: 10.00.19041.0546 64bit Unicode



    ------------

    DxDiag Notes

    ------------

    Display Tab 1: No problems found.

    Display Tab 2: No problems found.

    Sound Tab 1: No problems found.

    Input Tab: No problems found.



    --------------------

    DirectX Debug Levels

    --------------------

    Direct3D: 0/4 retail

    DirectDraw: 0/4 retail

    DirectInput: 0/5 retail

    DirectMusic: 0/5 retail

    DirectPlay: 0/9 retail

    DirectSound: 0/5 retail

    DirectShow: 0/6 retail



    ---------------

    Display Devices

    ---------------

    Card name: IntelR UHD Graphics 630

    Manufacturer: Intel Corporation

    Chip type: IntelR UHD Graphics Family

    DAC type: Internal

    Device Type: Full Device POST

    Device Key: Enum\PCI\VEN_8086&DEV_3E9B&SUBSYS_18FE1043&REV_00

    Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 4152 MB

    Dedicated Memory: 128 MB

    Shared Memory: 4024 MB

    Current Mode: 1920 x 1080 32 bit 60Hz

    HDR Support: Not Supported

    Display Topology: Internal

    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

    Color Primaries: Red0.639648,0.330078, Green0.299805,0.599609, Blue0.149414,0.059570, White Point0.312500,0.329102

    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

    Monitor Name: Generic PnP Monitor

    Monitor Model: unknown

    Monitor Id: AUO61ED

    Native Mode: 1920 x 1080p 60.052Hz

    Output Type: Internal

    Monitor Capabilities: HDR Not Supported

    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

    Advanced Color: Not Supported

    Driver Name: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd12umd64.dll

    Driver File Version: 25.20.0100.6446 English

    Driver Version: 25.20.100.6446

    DDI Version: 12

    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

    Driver Model: WDDM 2.5

    Hardware Scheduling: Supported:False Enabled:False

    Graphics Preemption: Triangle

    Compute Preemption: Thread

    Miracast: Supported

    Detachable GPU: No

    Hybrid Graphics GPU: Integrated

    Power P-states: Not Supported

    Virtualization: Paravirtualization

    Block List: DISABLE_HWSCH

    Catalog Attributes: Universal:False Declarative:False

    Driver Attributes: Final Retail

    Driver Date/Size: 19-11-18 5.30.00 AM, 2577928 bytes

    WHQL Logo'd: Yes

    WHQL Date Stamp: Unknown

    Device Identifier: {D7B78E66-7DDB-11CF-DD6A-9A38BBC2D435}

    Vendor ID: 0x8086

    Device ID: 0x3E9B

    SubSys ID: 0x18FE1043

    Revision ID: 0x0000

    Driver Strong Name: oem11.inf:5f63e53429d61c21:iCFL_w10_DS:25.20.100.6446Laptop freezes while playing shadow of the tomb raider :pci\ven_8086&dev_3e9b&subsys_18fe1043

    Rank Of Driver: 00D10001

    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C


    Here is the minidump file data


    [COLOR=rgba30, 30, 30, 1]**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files such as the public OS symbols do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: nt!_KPRCB ****** ****************************************************************************KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 93 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on SHASHWAT-PC Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 101 Key : Analysis.Memory.CommitPeak.Mb Value: 61 Key : Analysis.System Value: CreateObjectADDITIONAL_XML: 1OS_BUILD_LAYERS: 1ADDITIONAL_DEBUG_TEXT: You can run '.symfix; .reload' to try to fix the symbol path and load symbols.WRONG_SYMBOLS_TIMESTAMP: d8333e6WRONG_SYMBOLS_SIZE: 1046000FAULTING_MODULE: fffff80344200000 [/COLOR][COLOR=rgba0, 0, 255, 1]nt[/COLOR][COLOR=rgba30, 30, 30, 1]DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage DumpBUGCHECK_CODE: 9fBUGCHECK_P1: 4BUGCHECK_P2: 12cBUGCHECK_P3: ffff950780d18140BUGCHECK_P4: fffff80349690780DRVPOWERSTATE_SUBCODE: 4FAULTING_THREAD: ffff950780d18140BLACKBOXBSD: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxbsd[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXNTFS: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxntfs[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXPNP: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxpnp[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1STACK_TEXT: fffff803`49690748 fffff803`447077d6 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff9507`80d18140 : nt!KeBugCheckExfffff803`49690750 fffff803`44bae8e6 : 00000000`00000000 00000000`00000002 00000000`00000080 fffff803`41189180 : nt!IoTranslateBusAddress+0xb16fffff803`496907b0 fffff803`44444f12 : fffff589`52317230 fffff803`41189180 fffff803`49690a18 00000000`00000000 : nt!PoSetFixedWakeSource+0x1356fffff803`496907e0 fffff803`44406eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`0002180f : nt!RtlClearBits+0x5a2fffff803`496908d0 fffff803`445f95ee : 00000000`00000000 fffff803`41189180 fffff803`44f27600 ffff9507`80fe5040 : nt!PsGetCurrentSilo+0x68dfffff803`49690b60 00000000`00000000 : fffff803`49691000 fffff803`4968a000 00000000`00000000 00000000`00000000 : nt!KeSynchronizeExecution+0x294eSTACK_COMMAND: .thread 0xffff950780d18140 ; kbIMAGE_VERSION: 10.0.19041.804EXCEPTION_CODE_STR: 0D8333E6EXCEPTION_STR: WRONG_SYMBOLSPROCESS_NAME: ntoskrnl.wrong.symbols.exeIMAGE_NAME: ntoskrnl.wrong.symbols.exeMODULE_NAME: [/COLOR][COLOR=rgba0, 0, 255, 1]nt_wrong_symbols[/COLOR][COLOR=rgba30, 30, 30, 1]SYMBOL_NAME: nt_wrong_symbols!0D8333E61046000FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_10.0.19041.804_WinBuild.160101.0800_TIMESTAMP_0D8333E6_nt_wrong_symbols!0D8333E61046000OSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {e0d599da-96d8-2fee-5eac-b91720442313}Followup: MachineOwner[/COLOR]

    :)
     
    SaikiKusuo2, Mar 21, 2021
    #1

  2. Denuvo on Rise of the Tomb Raider?

    I cannot find an official answer to the question of whether or not the Windows Store version of Rise of the Tomb Raider has Denuvo. If anyone has a link to the official documentation regarding Denuvo and the Windows Store version of Rise of the Tomb Raider,
    please share it with me. Thanks.
     
    Player077505172, Mar 21, 2021
    #2
  3. rise of the tomb raider DX12


    The ONLY game I had SLI issues with out of the box is Gears of War and now Tomb Raider. All the Battlefield games have 98% scaling from the get go, along with simulators, flight, racing (F1), Witcher 3 and the list goes on.

    Look at the Dev's comments on the Tomb Raider direct x 12 patch, knowing that multi gpu support isn't currently working.

    "And there is a never before seen level of control over NVIDIA SLI and AMD CrossFireX configurations, which means that as a developer we can take full control over those systems and ensure users get a great experience with them."
    Dev Blog: Bringing DirectX 12 to Rise of the Tomb... | Tomb Raider Blog

    More than a few comments like this in response to that article:


    Laptop freezes while playing shadow of the tomb raider [​IMG]


    I wouldn't have bought my car if the electronics system wasn't working, nor my condo if the flooring wasn't installed nor should I pay for Rise of the Tomb Raider hoping that some day it will perform in Direct X 12 AS ADVERTISED. Bottom line, it's not worth $6 to me as it is, never mind $69. Hope you get that message, Jurjen Katsman. and the Microsoft Direct X 12 team.

    "After all it's SLI". Ya, there are so many PC gamers I know who will never go with multi GPU's again, like me. Nvidia and AMD over time will pay for that, and the most significant fuel to that fire at this time is Direct X 12.
     
    specialkone, Mar 21, 2021
    #3
  4. Pjtuts Win User

    Laptop freezes while playing shadow of the tomb raider

    Can't get Rise of the Tomb Raider with Xbox Game Pass

    I have Xbox Game Pass. I use it on my computer. Rise of the Tomb Raider is on the list of all the Xbox Game Pass games but when I go onto the Microsoft Store it says that I have to buy it even though I have Xbox Game Pass and Rise of the Tomb Raider is
    on the list. Other games work fine, such as Forza Horizon 4 and Sea of Thieves. Any help?
     
    Pjtuts, Mar 21, 2021
    #4
Thema:

Laptop freezes while playing shadow of the tomb raider

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