Windows 10: Laptop freezing after Factory reset. Please help

I decided to sell my gaming laptop and wanted to do a Factory reset. After doing this and reinstalling windows I can't use my keyboard without my computer freezing up.


What happens... I can use my keyboard to put in my password/pin and it logs into windows. After I'm in windows if I hit any key on my keyboard my computer will freeze up completely. My keyboard works fine in safe mode though. I have made sure I am up to date on the latest windows update, and I have tried updating the keyboard driver and it says its up to date. I tried uninstalling it and restarting. Any help would be greatly appreciated.

:)

 

Asus Laptop Freezes Factory Reset

So I'm trying to Factory Reset my Asus laptop and while it prepares for a total reset it freezes and I've tried restarting the laptop and trying again but it freezes this is on Windows 10

 

How to factory reset Cisco 1700 Router

Hopefully I can help you here....its a very common thing to happen.


First, I take it you dont know the passwords for console access or telnet/ssh?

I will assume that these devices belong to you.

step 1. Plug a cisco console cable into a serial port on your pc
step 2. Plug other end into Cisco console port
step 3. Using hyperterm or putty or similar connect to the serial port
step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
step 6. now you have to do the only hard part...send the break command:

Break command list: Break Commands

Go down the list and match your OS and SW and try the sequence suggested.

If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".

 

Laptop freezes during (Factory) reset

Hi Meda,

I realize that you are facing issues performing factory reset. Sorry for the inconvenience this has caused.

Few more details would help us to provide a better response.

1. What is the make and model of the Laptop?

2. Were you facing any issues with Windows 10?

3. Are you using the CD's that came with the laptop to perform factory reset?

4. What do you mean by cant use the computer at all, are you able to get to the desktop screen/login screen?

5. Do you receive any error message or code?

Unplug all external devices like flash drive, SD cards printer and scanner etc., connected to the laptop and check if the

the factory reset completes.

Reference: Recovery options in Windows 10:

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

You may try the given suggestion and get back with the information.

Thank you.