Windows 10: Laptop freezing randomly, Windows 10

I've had a laptop for about 2 years that has occasionally frozen, usually in the middle of playing games. Recently got it back after a hardware repair and storage disk upgrade, and it feels as though the freezing is happening more frequently as well as when not playing games. When it happens the computer simply becomes completely unresponsive, audio stops and the computer accepts no input saved for a hard shut down. Interestingly I can close the screen and the display will go black but if I open it again it's exactly where it was when it froze.Any help would be much appreciated, it's becoming

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly


Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.