Windows 10: Laptop freezing then black screen with cursor

This has been an on/off issue with my laptop. It's a Lenovo IdeaPad 330S 15in, the i7 with GTX1050 variant. The OS is Windows 10. It runs perfectly well almost all the time, but there are those random, occasional moments when it just freezes before going black screen with a visible cursor. I've tried Crtl+Alt+Del, but all I get is the blue circling cursor. It disappears after manually restarting, but that doesn't prevent it from happening. Any idea on what to do to prevent it, or do I have to reset the laptop?

:)

 

Laptop Black Screening!

Event Viewer? Do you mean Task Manager? If so nope it won't let me do anything at all, everything cuts off but there is still power to the machine. There's no cursor, before it black screens it usually just like freezes, and then the cursor will like, really really lag and warp across the screen (cause im moving it) and then it will black screen and i have to turn off the laptop.

*Cry :cry:

Edit: Nevermind, i found the Event Viewer, it shows a critical error occured but thats just where it had to forcefully restart, it doesn't really say what happened unless im looking in the wrong place ;S

 

Black Screen with Mouse Cursor with continual repair loops

Next I did select volume and list volume X:

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator