Windows 10: Laptop gets disconnected from phone automatically

Dear Forum Members


Sub: Laptop gets disconnected from phone automatically


Mobile Phone - Xiaomi Redme 7A

Internet Service Provider - Airtel withgood 4G signal strength

Laptop used - Acer Aspire E431 and Windows 10 release 1909.



I am using mobile hotspot for my internet activities to my laptop.



I used to get good network connection to my phone without interruption; but when connected to the laptop either through Wi-Fi or USB Hotspot, the network gets disconnected automatically in laptop within 5 minutes, even when the phone is having good signal strength.



Again to restore the connection inlaptop, I have to tap and swipe the screen anywhere every time,

This also works for 5 minutes in laptop and gets disconnected again.



Out of Curiosity, I tried to rectify the trouble by applying various instructions available in internet, but nothing works.



1. Restarted laptop,

2. Run windows 10 network troubleshooter

3. Uninstalled and Reinstalled Network and adapter drivers.

4. Disallowed the Computer to turnoff this Device to Save Power.

5. Changed Wi-Fi AutoConfig ServiceStartup Type

6. Reset TCP/IP configuration .





I will be thankful if you could help me to solve the issue.



With Regards



Karupu Solai

:)

 

laptop doesnt boot automatically

This is what happened.

1. Did a repair install and later disabled hibertnate in CMD.
2. Enabled legacy option ROM in BIOS.
3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
5. Re-enabled hibernate option using CMD and later selected Fast Startup.
6. System booted normally, without the need for any keypress.

I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

Many thanks to all members who helped to troubleshoot problems.

 

Internet disconnects automatically

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts you have taken in trying to resolve the issue. I understand that the laptop gets disconnected from internet automatically.



As you have mentioned that after a network reset the internet starts working, I would suggest you to check the following settings and see if that makes a difference:



Power Management settings:



We can try changing the Power Management settings for the Network Adapter and see if that helps. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Network Adapters.
   
3. Right click on the Wi-Fi Adapter, and select
   Properties.
   
4. Now, go to Power Management tab.
   
5. Clear the checkbox for Allow the computer to turn off this device to save power.
   
6. Click on OK.
   

Set Maximum performance for Wireless Adapter:



I would suggest you to try setting the power settings for Wireless Adapter to Maximum Performance. Refer the steps mentioned below:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type control powercfg.cpl,,3 and click on
   OK.
   
3. Expand, Wireless Adapter Settings, and then
   Power Saving Mode.
   
4. Select Maximum Performance for
   On battery and Plugged in.
   
5. Click on OK.
   

Change Startup type for WLAN AutoConfig



You can also change the start type for WLAN AutoConfig service to Automatic. Refer the steps mentioned below:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Look for WLAN AutoConfig service and double click on it.
   
4. Select Automatic from the drop-down for
   Startup type.
   
5. Click on Start to start the service.
   
6. Click on Apply and OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Supported phones for Windows 10 Mobile Insider Preview


Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.