Windows 10: Laptop gets in to sleep mode randomly

Discus and support Laptop gets in to sleep mode randomly in Windows 10 Performance & Maintenance to solve the problem; Laptop gets into sleep mode randomly. Tried all the options of power management. I disabled the hibernate also but still, the problem persist. I first... Discussion in 'Windows 10 Performance & Maintenance' started by sujit17, Aug 23, 2020.

  1. sujit17 Win User

    Laptop gets in to sleep mode randomly


    Laptop gets into sleep mode randomly. Tried all the options of power management. I disabled the hibernate also but still, the problem persist. I first thought its the problem due to the graphics card. Disabled the graphics card but still, the problem persists. Please help.

    :)
     
    sujit17, Aug 23, 2020
    #1
  2. garyfritz Win User

    Laptop randomly hangs while in sleep mode

    Good thing I kept the reports. Laptop gets in to sleep mode randomly :) Attached below. Don't know why the other thread disappeared -- maybe because it wasn't a real BSOD?

    Looks like chkdsk /r /v has to be run at boot time, and many of the next steps (installing drivers, etc) are going to take more time than I have today. I'll get back to it later.

    The HP Diagnostics at that link is only a 32-bit app. The only Hardware Diagnostics I see on my laptop is just a log file. Should I run the UEFI tests?

    HD Tune: I let it sit on the Health tab for quite a while and nothing happened. I tried hitting Update, I set it to 1-minute update, nothin'. The Log is empty too.


    Laptop gets in to sleep mode randomly [​IMG]

    Laptop gets in to sleep mode randomly [​IMG]

    Laptop gets in to sleep mode randomly [​IMG]
     
    garyfritz, Aug 23, 2020
    #2
  3. garyfritz Win User
    Laptop randomly hangs while in sleep mode

    Dude! You are a beast!

    1) Problems with G: were caused by trying to run a drive on a janky old USB extender.
    I don't know what to do about the Macrium file.

    3) Yes, shutdowns were due to me killing the system when it hung.

    4) I never installed any McAfee products. Must be bloatware. There were no McAfee products listed in Add/Remove Programs -- possible I already deleted the pre-installed products? But there was still a ton of McAfee-related files out there. I ran the MCPR removal tool but there are still 170 files with "McAfee" in the name, who knows how many more without that string.

    5) I uninstalled Malwarebytes. I assume I can reinstall when I finish this?

    6) My laptop's support page is
    https://support.hp.com/us-en/drivers...03?sku=5UK31AV
    Here are the drivers that HP recommends. Is there a way to get an equivalent list telling me what's currently installed? Or should I just install the list they gave me?

    Laptop gets in to sleep mode randomly [​IMG]


    7) This laptop has a dual-mode display, and therefore two separate drivers:

    Laptop gets in to sleep mode randomly [​IMG]

    I assume I un/reinstall both of them? They were already on the drive list above.

    8) The HP site above lists F.31 rev A. I'll install it.

    10) The software associated with VBoxNetLwf is VirtualBox. I just freshly installed that (for the first time) last week. Doubt it needs to be re-installed yet?

    11) I'll run HD Tune after I update drivers & BIOS.

    12) Do I want to look for Intel driver updates? Shouldn't I go with the possibly HP-customized drivers from step 6, and not overwrite them with Intel drivers?

    13-14) Will do after updates.

    Do I need to do anything with the reports you posted, or was that just documenting the process?
     
    garyfritz, Aug 23, 2020
    #3
  4. garyfritz Win User

    Laptop gets in to sleep mode randomly

    Laptop randomly hangs while in sleep mode

    Laptop gets in to sleep mode randomly [​IMG]

    Laptop gets in to sleep mode randomly [​IMG]

    Laptop gets in to sleep mode randomly [​IMG]


    What link for V2? Speccy? I don't see a V2 link there...

    I've installed the HP HW Diagnostic 1.6.0.0. The website says it's 32-bit only but the installer says 64-bit too. I ran all the tests and they all passed. Do you want to see test output?

    Pretty damn poor uninstall tool if it leaves hundreds of files lying around.

    I will run the chkdsk tonight.
     
    garyfritz, Aug 23, 2020
    #4
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Laptop gets in to sleep mode randomly

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