Windows 10: Laptop getting shutting down ,"The system was shut down due to a critical thermal event"

Discus and support Laptop getting shutting down ,"The system was shut down due to a critical thermal event" in Windows 10 Software and Apps to solve the problem; Hello,Last week, when I tried to turn on the laptop, it looped back to the bios and MSI logo back to back, and my fan was running so fast that it was... Discussion in 'Windows 10 Software and Apps' started by Dinesh Kumaar, Dec 8, 2024.

  1. Laptop getting shutting down ,"The system was shut down due to a critical thermal event"


    Hello,Last week, when I tried to turn on the laptop, it looped back to the bios and MSI logo back to back, and my fan was running so fast that it was so loud. After multiple restarts, it came back and was working normally, but I couldn't hear any fan running. Then, it started unexpectedly shutting down, even with just Chrome on.I searched this forum, and some people said to check the event logs. Then I found the issue that my laptop was shutting down due to heat. I've attached some screenshots of it. Can anyone let me know how to fix this issue?

    :)
     
    Dinesh Kumaar, Dec 8, 2024
    #1

  2. The system was hibernated due to a critical thermal event. Hibernate Time =, ‎ ACPI Thermal Zone, HOT = 372K. I have a HP laptop model 15-au003TX, it is hibernating and how to fix it now

    The system was hibernated due to a critical thermal event. Hibernate Time =, ‎ ACPI Thermal Zone, HOT = 372K. I have a HP laptop model 15-au003TX, it is hibernating and how to fix it now
     
    NIKHIL KANSAL, Dec 8, 2024
    #2
  3. Gilletter Win User
    System shut off randomly

    Last night after exiting a game (Diablo 3) blue screen error popped up saying there was an issue, and system would restart. Upon splash screen of windows 8 computer would power off by itself.

    Event Viewer shows this
    "The system was shut down due to a critical thermal event.
    Shutdown Time = ‎2013‎-‎03‎-‎12T08:06:45.055143800Z
    ACPI Thermal Zone = \_TZ.THRM
    _CRT = 338K"
    "Driver detected an internal error in its data structures for ."
    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    Thermal shut down I assume and losing power... Thermal as in CPU got too hot, or could it be a failing power supply???

    Need a little help diagnosing this problem, since the system now boots up just fine... Thanks in advance for any input!
     
    Gilletter, Dec 8, 2024
    #3
  4. zbook Win User

    Laptop getting shutting down ,"The system was shut down due to a critical thermal event"

    Repeated Critical Thermal Event Shutdowns

    The computer was without BSOD and / or unexpected shutdowns and restarts. The laptop had multiple Event ID: 86 shutdowns. This thread may be moved to another Ten Forums room. 1) Run: Dell full diagnostic tests > post images or share links displaying the tests performed with results https://www.dell.com/support/home/en...abook/diagnose 2) Run Tuneup plus > post a share link https://www.tenforums.com/attachment...p_plus_log.bat 3) This is a Dell troubleshooting link: https://www.dell.com/support/kbdoc/e...rror%20message. Code:
    Code:
     
    zbook, Dec 8, 2024
    #4
Thema:

Laptop getting shutting down ,"The system was shut down due to a critical thermal event"

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