Windows 10: Laptop Goes to Black Screen at Startup

I own an Asus TUF Gaming Fx504 Series laptop that just recently encountered a serious error. It froze on me one day while I was using it, so I performed a force shut down. My computer went into Automatic Repair, claims it diagnosed and fixed the C: Drive, but I still couldn't reach the lock screen. I tried activating safe mode, didn't work. I tried getting it to do another automatic repair by force shutting it down three times in a row, same thing. I even created a repair disk on a thumb drive and attempted to get it to just reinstall Windows 10 as a whole, but to no avail.


In my BIOS menu, I have the thumb drive as the prioritized boot option and fast boot is disabled, but all these roads just lead to a frustrating black screen.


Any help, fixes, or feedback would be greatly appreciated.

:)

 

Screen goes black

Hi,

To isolate your concern, we would like to ask a few questions:

• Were there any changes made on your laptop prior to this?
• Does it only happen when you use Internet Explorer, or have you tried using a different browser?
• Are there any external devices plugged into your laptop?

If your laptop experiences a black screen after upgrading to Windows 10, you may refer to this
link on how to troubleshoot black screen errors. Follow the steps provided. For additional help with
Internet Explorer, click here.

Let us know how it goes.

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Screen goes black

Hi Kris,

It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when it turns black?
• Have you tried checking if the sleep mode is turned on/off?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you perform the steps in this
article to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

Let us know if you need further assistance.