Windows 10: Laptop headphones v quiet on webcasts - when I sound cehck youtube are perfect

Hi - thx for help ;-


I tested my headphones on this link

https://www.youtube.com/watch?v=lfgWv3ypEIY

Perfect - so that eliminates hardware issues.

But, if I try to listen to the Tesla webcast - just click onto webcast - it is super quiet even at 100% sound.


https://ir.tesla.com/events-and-presentations


Troubleshooting says something about Windows media centre etc but I don't seem to even have that on my laptop. I have windows media player but the webcast doesn't play through that - it plays in the browser. I've tried chrome and firefox - no difference. Both super quiet. Barely audible. Yet on youtube above at 100% I'd blow my ears off.


Really desperate to solve this


Fingers crossed - thx

:)

 

Sound on youtub

I have a problem with Youtube sound since it is really too quiet. When I turn on the audio file, it starts to sound normally in the beginning and then is getting quieter. I have to go to Realtek settings to make just one song sounds louder. And I
have to repeat these steps with each song.

 

Help! Acer laptop crackling sound with headphones

Hi,

The crackling sound from your device when using headphones can be due to either hardware or software related issues. To isolate your concern, we'd like to ask the following:

• Have you made any changes on your device prior to your concern?
• What other troubleshooting steps have you performed to resolve your concern?
• Have you tried using a different headphones? If yes, did you encounter the same issue?

As an initial step we suggest that you update your sound driver to eliminate any issues related to faulty or outdated drivers. To do this, you can follow the steps provided on this

link on how to update your device drivers.

We're looking forward to your response.

 

No sound from headphones but speakers work.

Hi, what sort of headphones are they? Plain ordinary analogue.. USB..?
Do they require a driver? If so, is it installed ok?

There are several threads about headphone issues on this forum, so suggest you also try searching the forum for 'headphones'. May give you a clue.

E.g.
Audio Issues - Quiet no detection of headphones - Windows 10 Forums
Solved Cannot connect to bluetooth headphones after upgrade to Win10 - Windows 10 Forums