Windows 10: Laptop keeps restarting while I’m in remote access

Discus and support Laptop keeps restarting while I’m in remote access in Windows 10 BSOD Crashes and Debugging to solve the problem; I’m trying to work from home by using vmware horizon client to remote access onto my work computer. My home computer works fine for nonremote use, but... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Mo_riahB, Jul 5, 2020.

  1. Mo_riahB Win User

    Laptop keeps restarting while I’m in remote access


    I’m trying to work from home by using vmware horizon client to remote access onto my work computer. My home computer works fine for nonremote use, but a blue error screen pops up and restarts my laptop after only a few minutes of using the vmware for remote access. I do not get any warning that it is going to restart. It does say the stop code is: System thread extension not handled. And whats failed is: nvlddmkm.sys
    Ive seen that other Dell users encounter simillar issues. Most of the programs work just fine, and it seems to only restart when i try using IE.

    :)
     
    Mo_riahB, Jul 5, 2020
    #1
  2. Steevo Win User

    hijacked via remote network access

    Sounds like you are the recipient of stolen goods. All of our work laptops have this feature where it locks the BIOS and hard disk remotely if stolen, misplaced, or after a certain number of failed access attempts to the data on the disk without the TPM key.

    I would suggest returning it to wherever you bought or got it.
     
    Steevo, Jul 5, 2020
    #2
  3. kjimison Win User
    My laptop frequently restarts itself while I’m on it.

    My laptop will restart itself while I am on it. It’s not a blue screen, it just glitches to black and then restarts to my lock screen. This will happen at least once a day but has been happening more frequently. It’s not from overheating, I have changed
    my settings to not shut down due to system failure, and I don’t know what is wrong with it. My disk is at 100% which is why it runs slowly but I’m not sure if it is related to my restarting issue. I don’t know anything about computers but I need this problem
    to stop because I use my laptop for school. Please help, I have tried so many things over the course of the past couple weeks and it just keeps getting worse.
     
    kjimison, Jul 5, 2020
    #3
  4. bachware Win User

    Laptop keeps restarting while I’m in remote access

    Can't access remote laptop desktop

    I have a big tower computer with an ASUS mobo, and an ASUS U50f laptop, both machines running Win 10 Creators Pro, and successfully private-networked together wirelessly via a Linksys E1200 modem. I can run remote desktop on the laptop to access & use the tower, but not access the laptop via remote desktop from the tower, even though its Explorer shows the files & folders on the laptop, so networking is going between them. I think I have all the remote desktop settings right on both machines. There seems to be something obscure mis-set on the laptop that's blocking remote desktop from the tower. I see the right rules and turn-ons for address 3386 in the laptop's firewall. Suggestions? Thanks!
     
    bachware, Jul 5, 2020
    #4
Thema:

Laptop keeps restarting while I’m in remote access

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