Windows 10: Laptop keyboard doesnt work unless I press Ease of Access on the Sign In screen

Hi!

This is the second time this problem occurs, first time I was able to solve it myself but I can't remember how, this time though I really can't find any solution.

I have a Lenovo Y7000 with Windows 10 Enterprise installed.

When I turned my laptop on last night, I noticed that I wasn't able to type my PIN unless I clicked on the Ease of Access icon on the Sign In screen, the one on the bottom right. Simply clicking on it makes everything work fine.

I checked the Ease of Access options in Control Panel, everything is turned off.

As I said in the beginning, it's not the first time this happens and I'm pretty sure there's no hardware problem because the keyboard works perfectly fine if I click on Ease of Access and I'm also pretty sure that I haven't changed any settings or installed any program that could've messed up the system. This happens only after Shut Down/Restart. Signing off and Signing back in doesn't seem to display this problem

I also wanna mention that turning Sticky keys on in control panel makes the keyboard work in a very weird way, like the keys are not typing, but doing other stuff, like opening the search bar, opening various programs etc. Same thing if I turn on from the Sign In screen: I cant type anything, not even after turning Sticky Keys off afterwards. I don't know what SK are supposed to do, I never used them.

Please, if anyone ever experienced something similar or has any idea of how to solve this or who i should get in touch with, please reply.

submitted by /u/passingnights
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:)

 

Remove ease of access on Lock and Sign-in Screen.

I there anyway to remove the Ease of access on the Lock and Sign-in Screen please?

 

Touch Keyboard Settings missing

Hi Graham,

• Have you installed all the pending Windows updates? If not I suggest you to check.

Also I suggest you to check whether the devices are governed or configured through group policy as you mentioned multiple devices used in a domain environment such as hospitals.

I suggest you to check whether the Onscreen Keyboard is working or not. Refer to the below steps and check if it helps.

• Press Windows + U and select the On-Screen Keyboard from the Ease of Access
  list. Or click on Ease of Access at bottom right and select
  On-Screen Keyboard from the list.
• Then use you cursor to type the password with On-Screen Keyboard.
• Before clicking the login, press the eye symbol (I.e. Reveal Password) option in the password field, to see the password is correct.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Remove ease of access on Lock and Sign-in Screen.

Nope!
It can be disabled with adverse effects!
To remove it would probably cause worse adverse effects!