Windows 10: Laptop keyboard doesnt work unless I press Ease of Access on the Sign

Discus and support Laptop keyboard doesnt work unless I press Ease of Access on the Sign in Windows 10 Support to solve the problem; Hi! This is the second time this problem occurs, first time I was able to solve it myself but I can't remember how, this time though I really can't... Discussion in 'Windows 10 Support' started by MNice, May 23, 2020.

  1. MNice Win User

    Laptop keyboard doesnt work unless I press Ease of Access on the Sign


    Hi!

    This is the second time this problem occurs, first time I was able to solve it myself but I can't remember how, this time though I really can't find any solution.

    I have a Lenovo Y7000 with Windows 10 Enterprise installed.

    When I turned my laptop on last night, I noticed that I wasn't able to type my PIN unless I clicked on the Ease of Access icon on the Sign In screen, the one on the bottom right. Simply clicking on it makes everything work fine.

    I checked the Ease of Access options in Control Panel, everything is turned off.

    As I said in the beginning, it's not the first time this happens and I'm pretty sure there's no hardware problem because the keyboard works perfectly fine if I click on Ease of Access and I'm also pretty sure that I haven't changed any settings or installed any program that could've messed up the system. This happens only after Shut Down/Restart. Signing off and Signing back in doesn't seem to display this problem

    I also wanna mention that turning Sticky keys on in control panel makes the keyboard work in a very weird way, like the keys are not typing, but doing other stuff, like opening the search bar, opening various programs etc. Same thing if I turn on from the Sign In screen: I cant type anything, not even after turning Sticky Keys off afterwards. I don't know what SK are supposed to do, I never used them.

    Please, if anyone ever experienced something similar or has any idea of how to solve this or who i should get in touch with, please reply.

    :)
     
    MNice, May 23, 2020
    #1
  2. DaveM121 Win User

    hp laptop. win 10. keyboard keys wont work unless i hold down for two beats. please help

    Does this happen with all keys on your keyboard?

    Is so, your Filter Keys function might be activated. The Filter Keys function provides a greater range of key press options to fine-tune key delays and prevent inadvertent key presses.
    To disable Filter Keys and return to the default keyboard behaviour, use the following steps:


    • In Windows, search for and open Settings.

    • In the Settings, click Ease of Access.

    • Under Ease of Access, click Keyboard.

    • Make sure the Filter Keys switch is set to Off.
    I hope this helps!
     
    DaveM121, May 23, 2020
    #2
  3. Touch Keyboard Settings missing

    Hi Graham,

    • Have you installed all the pending Windows updates? If not I suggest you to check.

    Also I suggest you to check whether the devices are governed or configured through group policy as you mentioned multiple devices used in a domain environment such as hospitals.

    I suggest you to check whether the Onscreen Keyboard is working or not. Refer to the below steps and check if it helps.

    • Press Windows + U and select the On-Screen Keyboard from the Ease of Access
      list. Or click on Ease of Access at bottom right and select
      On-Screen Keyboard from the list.
    • Then use you cursor to type the password with On-Screen Keyboard.
    • Before clicking the login, press the eye symbol (I.e. Reveal Password) option in the password field, to see the password is correct.


    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you.
     
    Karthicka_R, May 23, 2020
    #3
  4. Sher Amo Win User

    Laptop keyboard doesnt work unless I press Ease of Access on the Sign

    ease of access windows 10

    Hi Kevin,

    The Ease of Access section in the Control Panel contains links that will help you make changes to your computer settings so that pages are easier to see and use with a mouse or keyboard. Changes made
    to the computer settings will be remembered so that next time you log in the computer will be easier to use.
    To help us determine the appropriate steps that can resolve your concern, we would like to ask the following questions:

    • What item on the ease of access do you want to enable or disable?
    • Are you encountering any issues with configuring the ease of access? If yes, are you getting any error messages or error codes?

    We look forward to your response.
     
    Sher Amo, May 23, 2020
    #4
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Laptop keyboard doesnt work unless I press Ease of Access on the Sign

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