Windows 10: Laptop Keyboard issue

Discus and support Laptop Keyboard issue in Windows 10 Support to solve the problem; Having issues with my HP Presario keyboard,when using the Shift + @ for emailing I get " ,if I use Shift + 2 I get @, I can't think I've changed any... Discussion in 'Windows 10 Support' started by tommo, Oct 27, 2018.

  1. tommo Win User

    Laptop Keyboard issue


    Having issues with my HP Presario keyboard,when using the Shift + @ for emailing I get " ,if I use Shift + 2 I get @, I can't think I've changed any settings so am at a loss.Continuous pressing of the Shift key brings up a Sticky Keys option box,any help appreciated

    :)
     
    tommo, Oct 27, 2018
    #1
  2. Darshan J Win User

    Laptop Keyboard layout issue .

    Hello,

    To assist you better please answer the questions below.

    • What is the make and model of your laptop?
    • Which version of windows is running on your laptop?
    • Have you installed all pending updates on your laptop?
    • What issue are you facing while creating system restore point?

    Method 1: Keyboard Layout settings.

    Your keyboard layout might be set for a different language than the one you want to use. To change the key board layout:

    • Click on Start menu, go to Settings and select Time and Language.
    • Go to Region and Language.
    • Click on Add a Language.
    • Select the language from Keyboard from the list.

    Method 2: Uninstall the drivers.

    Uninstalling the keyboard driver will not cause any serious problem, and the generic driver will automatically get re-install once you restart the computer after the uninstalling.

    I suggest you to uninstall the drivers from Device Manager, restart the system and download the latest Keyboard drivers from the manufacturer’s website and try installing them on the system.


    Follow these steps to un-install the drivers:

    • On the search bar type “Device Manager
    • On the left pane locate “Keyboards” and expand by clicking on it
    • Right on the “Keyboards” option and click “Uninstall’
    • Download the latest drivers setup file from the manufacturer’s website and install it.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Darshan J, Oct 27, 2018
    #2
  3. Disabling laptop keyboard

    Hi,

    Thank you for posting your query in Microsoft Community.

    As per the description. Let me help you in resolving the issue.

    I suggest you follow the steps below and check if that helps:

    • Press Windows + X and select
      Device Manager
      from the list.
    • Find Keyboards in the list of devices and click the arrow to expand it.
    • Right-click on the internal keyboard and click Disable. If there is no Disable option listed, click
      Uninstall.
    • Click File>Exit. Your laptop’s internal keyboard should now be disabled.
    Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If that happens you’ll need to repeat this procedure
    in order to uninstall it again.

    Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.
     
    Nachappa C K, Oct 27, 2018
    #3
  4. Laptop Keyboard issue

    Windows 10 Laptop Keyboard Keys Acting Strange

    Hi,

    I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

    Suggest you to plug in an external keyboard to the laptop to check if that helps.

    Further you may also use the onscreen keyboard to check if that helps.

    Follow these steps to launch the On-screen keyboard:


    • Press Windows key + R to get the run window.

    • Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.

    Keep us informed to help you further.

    Thank you.
     
    Srimadhwa B, Oct 27, 2018
    #4
Thema:

Laptop Keyboard issue

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