Windows 10: Laptop Keyboard issues (with down arrow)

Hi guys.

Hope you are all doing well.


I have an issue with my keyboard where the down arrow stops working after around 30-45 minutes of use. I then have to uninstall and re-install the PS2 keyboard driver and then restart my laptop. The down arrow then works again, but then stops again under an hours later.


An idea what I can do?

Thanks

:)

 

Disabling laptop keyboard

Hi,

Thank you for posting your query in Microsoft Community.

As per the description. Let me help you in resolving the issue.

I suggest you follow the steps below and check if that helps:

• Press Windows + X and select
  Device Manager from the list.
• Find Keyboards in the list of devices and click the arrow to expand it.
  
• Right-click on the internal keyboard and click Disable. If there is no Disable option listed, click
  Uninstall.
• Click File>Exit. Your laptop’s internal keyboard should now be disabled.

Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If that happens you’ll need to repeat this procedure
in order to uninstall it again.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Laptop Keyboard layout issue .

Hello,

To assist you better please answer the questions below.

• What is the make and model of your laptop?
• Which version of windows is running on your laptop?
• Have you installed all pending updates on your laptop?
• What issue are you facing while creating system restore point?

Method 1: Keyboard Layout settings.

Your keyboard layout might be set for a different language than the one you want to use. To change the key board layout:

• Click on Start menu, go to Settings and select Time and Language.
• Go to Region and Language.
• Click on Add a Language.
• Select the language from Keyboard from the list.

Method 2: Uninstall the drivers.

Uninstalling the keyboard driver will not cause any serious problem, and the generic driver will automatically get re-install once you restart the computer after the uninstalling.

I suggest you to uninstall the drivers from Device Manager, restart the system and download the latest Keyboard drivers from the manufacturer’s website and try installing them on the system.


Follow these steps to un-install the drivers:

• On the search bar type “Device Manager”
• On the left pane locate “Keyboards” and expand by clicking on it
• Right on the “Keyboards” option and click “Uninstall’
• Download the latest drivers setup file from the manufacturer’s website and install it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.