Windows 10: Laptop Keyboard not working due to sketchy application program

2 days ago Saturday, I fell for a sketchy youtube video that thinks certain applications would perform little optimization for low-end PC. I only used two out of 4 sketchy optimizers and one app Memory Reduct has caused my laptop keyboard to stop working or got disabled.I tried all the common methods to fix this but none of them work and the following are:- Update keyboard driver- Reinstall keyboard driver- Filter key is not the issue- Troubleshooting keyboard- Anti-virus scanning- BIOS resetThe most notable thing is that I'm only able to use the laptop keyboard for a very short period of

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laptop keyboard and touchpad not working

Problem: computer starts up normally and goes to the password log-in screen, but nothing happens when I try to enter the password. The computer doesn't appear to see any keystrokes.
Solutions tried:

1. rebooted
2. removed and replaced main battery
3. attached USB keyboard
4. hit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop password
5. looked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer

Why I think this is a Windows issue:

1. the computer recognizes when I hit the Enter key on startup
2. the USB keyboard doesn’t work
3. the keyboard touchpad doesn’t work, but the attached USB mouse DOES work

 

Strange Keyboard issues Windows 10


All, I have recently purchased a new HP Envy laptop and I am using a Microsoft natural keyboard via USB. The keyboard works as expected for several hours of the day. However, out of nowhere, the keyboard will suddenly stop working for certain applications.

Here is what I know:

• -It doesn't seem to be every application. A lot of the times, I open a new email and suddenly cannot type. When this occurs, the delete, home, insert keys still work on the keyboard (inside of the new email reply).

• -When I can no longer type in an application, I can open an Internet browser and still type to enter a URL or search Google so the keyboard never completely stops functioning...only for the application where the problem is currently happening.

• -When I can no longer type in an application, other applications still allow me to type like there is no issue at all.

• -Unplugging the keyboard and plugging back in does not resolve the issue. Additionally, as mentioned above, the keyboard still works in other open applications.

• -Laptop has 16GB of memory. I do not believe this is a performance related issue.

• -I am rebooting my laptop a few times a day to fix the issue.

• -I am also noticing that after 10-15 minutes or so, the program(s) that previously prohibited me from typing (all of a sudden), will just start working again as if nothing ever happened.

• -Restarting the laptop fixes the issue. Closing the program experiencing the issue and then re-opening does NOT fix the problem.

What I can't figure out:

• -I cannot figure out a pattern as to which applications are experiencing this issue. It happens often in Outlook and also happens in my IM client (using pidgin). It has happened as well in SQL Server.
• -I cannot figure out how long it takes for the program to "recover." As I mentioned above, I don't always have to reboot for the keyboard to start working again. Sometimes waiting several minutes fixes the problem.

I am troubleshooting as well as I can, but I am also quite busy with work so sometimes the easiest method is simply to reboot and hope I catch on to some pattern the next time the issue occurs.

Any help provided will certainly be appreciated as this is starting to become quite frustrating. I am also going to check HP's support, but my first inclination is that this is a Windows 10 issue.

Thanks in Advance!

 

Keyboard not working only on Windows programs.

Hi Viktor,

One of the possible reasons why your keyboard is not responding is due to
outdated drivers in Windows 10. To better assist you, we need the answers to the following questions:

• Is your keyboard connected to your computer via Bluetooth?
• If your keyboard is connected to a USB port, does the issue occurs when you connect it to other USB ports?
• Does the keyboard respond when you press the Windows key?

In the meantime, we suggest that you create a new user on your computer to see if the
issue will occur on a different user profile. To add a new user, please follow the steps in this

article.

We are looking forward to your response.