Windows 10: Laptop keyboard ps/2

One of the keys on my laptop became defective. This affected the keyboard operation. I therefore obtained a usb keyboard thet works perfect. Unfortunately during bootup and while working, the internal keyboard seems to interfere, so much, that sometimes I have to switch off. It got worse with time.


I now want to PERMANENTLY uninstall the laptop keyboard (uninstall drivers?). The method advised by a number of websites, using the device manager does not work, because Windows reinstalls the drivers at every startup.


Please advise.

EIBMH

:)

 

PS/2 keyboard not working

Question:- does a laptop keyboard use PS/2 interface or other?

My problem:- PS/2 desktop keyboard has stopped working; reseated PS/2 connection - same problem. The computer knows when keys are pressed because the speakers issue a click BUT characters aren't forthcoming.

WORKAROUND

Start the virtual keyboard and hey-presto - the physical keyboard springs into life (you can tell because the caps-lock light suddenly starts working.)

Really weird. The PS/2 mouse is fine. To cut our losses I'll try a USB keyboard tomorrow.

 

PS/2 keyboard not working

I thank you for your quick response. I have tried all methods suggested by you but none was helpful. Anyway thank you very much.

 

PS/2 keyboard not working

Hi Sanjay,

Follow the below methods and check if it helps:

Method 1:

Step 1: Run the Hardware and Devices troubleshooter and check.

Follow the steps to run the troubleshooter:

• 
  Type "Troubleshooting" in the Search box from the desktop and click "Troubleshooting".
  
• 
  Click on "View all" from the left pane and select "Hardware and Devices".
  
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Step 2: Uninstall keyboard driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver and click on
  Uninstall.

Step 3: Update the driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver and click on
  Update driver software

Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• 
  Download the updated driver from the manufacturer’s website.
  
• 
  Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
  
• 
  Place a check in the Run this program in compatibility mode for: box.
  
• 
  Tap the drop down box and select a previous operating system, then tap or click
  OK.
  
• 
  Try installing the driver and check.
  

Hope it helps.