Windows 10: laptop keyboard stopped working

Discus and support laptop keyboard stopped working in Windows 10 Drivers and Hardware to solve the problem; my Windows 10 laptop keyboard stopped working, how do i fix it? it is the built-in keyboard, not a peripheral.... Discussion in 'Windows 10 Drivers and Hardware' started by ElfLyle, Feb 17, 2019.

  1. ElfLyle Win User

    laptop keyboard stopped working


    my Windows 10 laptop keyboard stopped working, how do i fix it?

    it is the built-in keyboard, not a peripheral.

    :)
     
    ElfLyle, Feb 17, 2019
    #1

  2. Built in keyboard not working

    I recently purchased an ASUS ROG GL553VD Notebook Computer and a few weeks ago the keyboard stopped working. After a few restarts it worked again, but today the problem came back, and was not fixed by any amount of restarting. Several people on past posts said to reinstall they Keyboard driver, but there was no Keyboard section in the Device Manager. I am currently resetting the laptop to factory settings to see if that fixes the issue. Any other suggestions would be greatly appreciated.
     
    DanielJH99, Feb 17, 2019
    #2
  3. Pavan_N Win User
    keyboard stopped working

    Hi Zunair,

    Thank you for posting in Microsoft community.

    1. What update are you referring to?

    I suggest you to pug in external keyboard and check if it works.

    Let’s troubleshoot the issue by referring to these methods and check the issue status:

    Method 1:

    Refer to the link to run the troubleshooter:

    Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and Devices.

    Method 2:

    Let’s try updating the driver for the mouse and keyboard and verify the results. Follow the steps:

    a) Press Windows and X key together and select Device Manager.

    b) Locate the Key board device icon. Right click on the driver icon.

    c) Select Update driver software.

    c) Select "browse my computer for a driver software".

    d) Select “Let me pick from a list of device drivers on my computer”.

    e) Select the driver option according your device model and installed.

    f) If this does not work, follow the steps from ‘a’ to ‘c’ and select “Search automatically for the updated driver”.

    g) Choose the same steps to update the driver for keyboard as well.

    Check if it resolves the issue. If not, I would suggest you to download and install the latest available drivers for the keyboard from manufacturer website of the laptop. If the issue still persists, install the driver in Windows Compatibility mode and check
    if that helps.

    Method 3: Compatibility mode

    Follow the steps below on how to install driver in compatibility mode:

    1. Download the driver from the manufacturer’s website and save it on your local disk.

    2. Right click on the setup file of the driver and select “Properties”.

    3. Select “Compatibility” Tab.

    4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

    5. Let the driver install and then check the functionality.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to

    help.


    Thanks.
     
    Pavan_N, Feb 17, 2019
    #3
  4. Rhina Vib Win User

    laptop keyboard stopped working

    Laptop keys stopped working

    Hi Lindax,

    There are several possible reasons why your Windows 10 laptop keys stopped working. It can be because of hardware or driver issues.

    For us to better assist you with this concern, we need to ask a few questions:

    • Were there any changes made prior to this issue?
    • Are you getting any error messages?
    • What troubleshooting steps have you tried so far?

    For troubleshooting steps to help resolve keyboard issues, you can refer to the article on this

    link
    .

    Additionally, you can run Windows Defender or any 3rd party antivirus to check and delete possible malware.

    Looking forward to your reply.

    Thank you.
     
    Rhina Vib, Feb 17, 2019
    #4
Thema:

laptop keyboard stopped working

Loading...
  1. laptop keyboard stopped working - Similar Threads - laptop keyboard stopped

  2. Keyboard stops working on Dell laptop

    in Windows 10 BSOD Crashes and Debugging
    Keyboard stops working on Dell laptop: Hello! I am having a keyboard issue with my Dell Inspiron 3585. It started failing after the recent update on windows about a week ago. It works flawlessly for about 15 hours after restarting my laptop and then stops working. I have tried uninstalling the keyboard driver in...
  3. Random keys stop working on laptop keyboard

    in Windows 10 Drivers and Hardware
    Random keys stop working on laptop keyboard: Hello all I am at my wits end with an issue on my Dell XPS 13 7390 2 in 1 running Windows 10 Home 20H2. From time to time the { key/symbol stops working. Unfortunately I notice this very quickly as I do a lot of programming and the curly bracket symbol is a very common...
  4. Keyboard Stops Working!!!

    in Windows 10 Drivers and Hardware
    Keyboard Stops Working!!!: I am using a Dell 3593 laptop with an external keyboard. When I put the laptop to sleep, the external keyboard stops working, and I have to plug it out and then plug in the USB for it to work again. How can I fix it? Thank you in advance! :...
  5. My laptop keyboard randomly stopped working

    in Windows 10 BSOD Crashes and Debugging
    My laptop keyboard randomly stopped working: There were some glitches while I was using PowerPoint. A message telling me to use "Ctrl + T" kept popping up and the error sound with no error message. I restarted my computer a couple times. Things were back to normal. I left to go get something. When I returned the...
  6. Keyboard stops working

    in Windows 10 Drivers and Hardware
    Keyboard stops working: Three or four times a day the keyboard stops working for about 5 minutes. I can't enter text or use any of the keys. I can't open Task Manager with ctrl-alt-delete to investigate. The mouse still works. I can use it to close or open programs, shutdown etc. Does anyone have a...
  7. Keyboard on touchscreen laptop suddenly stopped working

    in Windows 10 Installation and Upgrade
    Keyboard on touchscreen laptop suddenly stopped working: How to get regular keyboard back? https://answers.microsoft.com/en-us/windows/forum/all/keyboard-on-touchscreen-laptop-suddenly-stopped/81d0b6d8-1d9a-4899-96ed-1adc2f024547
  8. Keyboard stops working

    in Windows 10 BSOD Crashes and Debugging
    Keyboard stops working: I have a Lenovo laptop w Windows 10....all updates done. Suddenly, my keyboard stops responding. Everything else continues to work … mouse, sound, etc. When I reboot, the keyboard works again for awhile....
  9. laptop keyboard stopped working windows 10

    in Windows 10 Drivers and Hardware
    laptop keyboard stopped working windows 10: laptop keyboard stopped working and new one did not fix the issue. the shift and function keys work. I expect that it has something to do with language....
  10. Laptop Keyboard Stops working during Boot

    in Windows 10 Drivers and Hardware
    Laptop Keyboard Stops working during Boot: I have had this problem on and off with this laptop for some time. Sometimes I could fix it with just flipping the laptop all the way over and back a few times and the laptop keyboard would come out of tablet mode and work. You can see for a very few short seconds the...