Windows 10: Laptop loads to Windows 10 logo then blue screen and shuts off

Discus and support Laptop loads to Windows 10 logo then blue screen and shuts off in Windows 10 Support to solve the problem; Sorry but i have a new problem and its everytime i turn on my laptop it loads with the windows 10 logo then goes to a blue screen than i think it just... Discussion in 'Windows 10 Support' started by shadowthefire, Jan 19, 2017.

  1. Laptop loads to Windows 10 logo then blue screen and shuts off


    Sorry but i have a new problem and its everytime i turn on my laptop it loads with the windows 10 logo then goes to a blue screen than i think it just shuts off or go to a black screen do you know a fix for this?

    :)
     
    shadowthefire, Jan 19, 2017
    #1
  2. JLB203 Win User

    installing windows 10

    tried three times down loading windows 10, completes the down load and screen freezes with blue screen windows 10 , nothing moves unit will not shut off. i remove the battery to shut down my samsung lap top. reboot and laptop returns back to windows 7
     
    JLB203, Jan 19, 2017
    #2
  3. Windows 10 quit working

    i installed Windows 10 over windows 7 in July when it first came out. It worked OK and then every once in a while a blue screen with a smile face came on saying WINDOWS HS AN ERROR AND HAS TO SHUT DOWN. No problem. It would shut down and then reboot.

    The other day a blue screen came on with a load whaling and it said WINDOWS HAS A FATAL ERROR AND WILL SHUT DOWN. I rebotted and a screen stated ways to repair windows but nothing worked. Now, when I reboot, the Windows 10 logo comes on and then goes off
    and that is it. Nothing???? Just a black screen? Any help would be appreciated??? Thanks Don
     
    DonLipinski, Jan 19, 2017
    #3
  4. Laptop loads to Windows 10 logo then blue screen and shuts off

    When you try to turn on and the Windows 10 logo appears followed by a blue screen, does the blue screen say anything?

    Does it say something like "Your PC ran into a problem and needs to restart, etc."
    If not, what does it say?
     
    cottonball, Jan 19, 2017
    #4
  5. No it does not have any words on the screen it switches to a blue screen then shuts off i tried to skip that part by clicking escape and then clicking f10 but it pops up the samething then shuts off.
     
    shadowthefire, Jan 19, 2017
    #5
  6. shadowthefire,

    What brand/model laptop is this?

    Try the following:

    Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

    Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

    Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
    Let the computer boot to the Automatic Repair screen.

    Step 4: The next screen (blue) goes to: Choose Account to continue
    Select your account, enter your Password, and press: Continue

    Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

    Step 6: Here you can click Restart, or, Advanced Options
    Step 6.1: Select: Restart

    Allow the computer to go through the routine, and see if it solves the issue.

    If the problem still exists, go back to Step 1 through Step 6.

    Step 6.2: This time, click: Advanced Options

    Step 7: In the Choose an Option screen, select: Troubleshoot

    Step 8: At the next screen, select: Advanced Options

    Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

    Please provide an update.
     
    cottonball, Jan 20, 2017
    #6
  7. Nope i couldn't even pass step 3
     
    shadowthefire, Apr 4, 2018
    #7
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Laptop loads to Windows 10 logo then blue screen and shuts off

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