Windows 10: Laptop microphone not working

Discus and support Laptop microphone not working in Windows 10 Drivers and Hardware to solve the problem; I've had this happen before and I was able to find it the first time; however, I am unable to find the website I used to fix it, and I have run out of... Discussion in 'Windows 10 Drivers and Hardware' started by Genevieve_14, Feb 26, 2021.

  1. Laptop microphone not working


    I've had this happen before and I was able to find it the first time; however, I am unable to find the website I used to fix it, and I have run out of options at this point. I have a legion laptop and my microphone just stopped working. It does matter what I do, I've hooked up a different microphone and I've updated everything, but nothing works. I am able to hear just fine, but if I want to speak to my friends on discord or if I am trying to record something, my voice never comes through. I've dug around the internet but I never found an answer. I remember the first time I had this issue I was told to delete something and it fixed it, but I can not remember what it is. I've updated all of my drivers and updates, made sure everything was enabled, and also disabled things I did not need, I've restarted my computer and I've troubleshooted as well. Can I get some help?

    :)
     
    Genevieve_14, Feb 26, 2021
    #1

  2. Microphone not working

    The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

    My System:
    • ASUS S500CA laptop
    • Windows 10 Home X64 version 1909
    • VIA HD Audio - (for speakers and microphone)

    Here's what happened:
    • The microphone was working perfectly (on Skype).
    • The next day it didn't work on a Skype call

    Here's is a brief summary of what I have done:
    • The only thing that changed between these two Skype calls were a couple of Windows updates
    • I tried to remove all the recent Windows updates - didn't fix it
    • One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
    • I ran the Win trouble shooter - it reported no problem
    • I tried to update the sound/microphone driver - reported that I had the best driver
    • Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
    • Checked driver details (Report- No driver files are required or have been loaded for this device)
    • Updated to the latest Win 10 version (20H2) - didn't help
    • The speakers are working correctly.
    • I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)
    Is there anything else that I should try before giving up?
     
    dsscottage, Feb 26, 2021
    #2
  3. Arun B J Win User
    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Feb 26, 2021
    #3
  4. Laptop microphone not working

    microphone is not working

    Hi Junezryaz,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

    I suggest you to run the microphone troubleshooter by following the steps below:

    • Type “Troubleshooter” in the search box and press Enter.
    • Click on ‘View All’ on the top left corner.
    • Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

    Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Feb 26, 2021
    #4
Thema:

Laptop microphone not working

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