Windows 10: Laptop not acknowledging the external cd drive

I have an HP I5 I think.... It didn't come with a cd player in it so I bought a external cd drive and when I hook it up to the laptop and insert a cd nothing happens the laptop doesn't recognize anything also I think that there isn't even CD/DVD software on the laptop. Any suggestions???

:)

 

External CD/DVD Drive

Hello everyone,

I'm new on the forum, and I have a quick question.
I have a Toshiba Satellite X200 laptop, it has been dropped and the cd/dvd drive will not read anything, it just sounds like it is loading, and blinks yellow.
I'm going to get an external cd/dvd drive for now until the laptop is taken in (if warranty isn't over).
Is there any specific external cd/dvd drives you guys know are compatible with the Satellite X200? Or will I not have a problem with compatibility.

Appreciate it,
Jeremy.

 

windows 10 does not acknowledge my external hard drive

Original title: Mike Rytell

Why is it that windows 10 does not acknowledge my external hard drive?

It list it in the control panel, but will not open it up.

And when I look in file explorer, and go to this PC, it is not listed in devices.

 

Copy Music From External CD drive onto computer , then onto a flash drive

Thank you for the information.

If that's the case, we suggest uninstalling your external CD driver thru device manager. Here's how:

• Unplug your external CD drive.
• Go to Device Manager > Locate your external CD drive > Right-click and select
  Properties > Look for the
  Driver tab > Select Uninstall Device.
• Restart your device.
• Plug-in your external drive.
• Check if you'll be able to copy your music files.

Update us with the outcome so we can provide further assistance.