Windows 10: laptop not connecting to tv via hdmi after update

it connects sometimes but when i start a movie it disconects

:)

 

Laptop not recognizing TV through HDMI connection

Hello everyone!

First I do apologize if this is not the correct section for this thread.

I've had issues connecting my laptop to TV for the past day. Connection is done through an HDMI cable. Connection was good up until it randomly turned off itself while playing a game. There have been no hardware or software changes whatsoever that would affect it.

TV is SAMSUNG, Model: UE32J4000AW. Laptop info is available in My PC Specs. (laptop is brand new, week or two old)

Here's what I've tried so far:

• 3 different HDMI cables
• switching between ports on TV
• tried all projection options on Laptop
• Disable / Enable both Intel and Nvidia drivers
• Rollback Intel GPU driver and installed it back to latest version
• Re-installed Nvidia driver
• Restarted PC and TV
• Scan for hardware changes through Device Manager
• Checked Intel and Nvidia control panels - there were no available options
• Apparently both HDMI ports on the TV work as I tried them with a tv box.

I think that's all I've tried so far, will add anything else if missed. Open to suggestions.

 

Connecting laptop to tv

Hi Ro,

There might be a configuration in your TV that we need to change to resolve this . For better assistance, we would like to gather more information:

• When you connected the HDMI to the TV, what source/display option did you choose?
• Have you tried connecting the HDMI cable to a different TV/monitor?
• Have you tried using a different HDMI cable to connect your computer and TV?
• What troubleshooting steps have you tried so far?

Regards.

 

connecting hp laptop to sony tv using hdmi

Hello

We're sorry for the trouble this has caused.

Have you tried with a different HDMI cable?

Below are the steps to connect the TV to your laptop.

Connect the TV to the LAptop using the cable you have chosen.

Connect the TV power and turn it on.

Change the TV video input source to match the video source connection from the laptop (Line-1, Video-1, HDMI, etc.). Refer to the documentation that came with the TV for instructions.

Depending on the TV, the image quality might not be as good as that of a monitor.

I hope this information helps. Please let me know if you have any more questions or require further help.

Regards