Windows 10: Laptop not overheating but going to sleep because it's "over heated".

I'm gaming on my Dell XPS 9550 and it's not even getting past 80 C before it goes to sleep because of "overheating". Recently it has also been a lot hotter doing tasks it used to never get that hot doing. Nothing has changed so I can't think what's causing it. I can hear the fans going so that shouldn't be it.


Thanks.

:)

 

Overheating

Thanks took some of those steps and seems to be running better, has not overheated. Think I will take it to someone I trust to clean the fan and re-apply heat paste.

 

Laptop going to sleep

I have Dell Precision 5510 with Windows 10 and I am encountering issued when playing Fallout 4.

When I play the laptop is going to sleep after some time. How can I diagnose what is happening? Can it be caused by overheating or something similar?

 

Laptop going to sleep when i play games

Hi Sammy,

There may be some issues with your settings that lead to this problem when you play games on the laptop. Kindly answer these questions so we can help you with your concern:

• Do you get any errors when you start the device again?
• Did the issue start after applying changes or installing updates on your laptop?
• Does the problem happen when the device is plugged in to a power source?

To know how you can check if updates were installed on your device, go to
this page.

Let's review the Power & sleep settings to further identify the problem. Follow these steps:

• Click on Start.
• Open Settings.
• Choose System.
• Go to Power & sleep.
• See if any of the current settings enable Sleep when using your laptop.

You can also run the Power Troubleshooter to get more details about the issue. Refer to the following steps:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Power and allow the troubleshooter to run.

Let us know if you find anything.

Regards.