Windows 10: laptop not recognizing mp3 device via usb port

laptop not recognizing mp3 device via usb port

:)

 

USB port recognizing devices

Hello,

I've been through all the troubleshooting pages on USB ports not recognizing USB devices, but none of it worked. The strange thing is, if I connect a USB device to one of the ports, the 'recognizing sound' is audible. But, no automatic pop-up and no divice
is visible in explorer. When I look to safely remove the device, this function is not listed among the icons in the taskbar. When I remove the device again the sound for removal is audible.

Who can help me to get my computer to 'read' the device again?

Greetings,

Richard

 

Computer no longer recognizes USB mp3 player

1. It is possible that the mp3 player is corrupted, or has no power. Can you confirm that is not the case???
2. Have you tested it in other usb ports?
3. Are other devices working in the same usb ports?
4. How old is the MP3 device?

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.