Windows 10: laptop not responding after 3/2018 Windows 10 updates

Chrome won't load. It opens but just keeps showing "Loading ... ."
When I click on Start/Settings, the Settings box opens but nothing in it.
When I open Task Manager a blank gray window opens.

Just to name a few ...

Last night after 3 forced shutdowns and then restarting things started to function and everything worked fine the rest of the evening.

Tonight I booted up and there was a huge delay on the page where I type in my password. I didn't think it was going to open, but it finally did.

Then I started trying to work with the computer and the same stuff from last night was happening all over again.

Can anyone help?

:)

 

Error loop: Your computer is running low on resources, so no new users can sign in...

I had the same problem on feb 6, 2018.

I tried restarting my laptop for 3 times and on the third attempt I successfully logged in.

It happened after an update of my windows 10.

 

Windows Update Error

Hi David,

Yes there were updates but it always fails during the update

Update for Windows 10 Version 1607 for x64-based Systems (KB4033631)

Failed to install on 3/5/2018

Feature update to Windows 10, version 1709

Failed to install on 3/5/2018

Update for Windows 10 Version 1607 for x64-based Systems (KB4049411)

Failed to install on 3/5/2018

Regards,

Anand

 

Hi,
1. First check your disk:
Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
If not, do not continue, and post back .

2. Now check your file system:

From an admin command or powershell prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials
or
How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | dotTech
or
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

3. From an admin command prompt run
SFC /SCANNOW
and report the summary result.

If ok, check to see if any symptoms have changed.

4. If not, create a new user account (for test purposes) and compare your symptoms and report the result.

Do you use disk imaging as we constantly recommend? (E.g. Macrium Reflect (free) )?

 

I had a terrible time last night after posting here. I ended up having to force a shutdown 4 times, which I have read is not good for your computer. It got a little more reactive after each restart, but still not good. I thought for sure I was going to be down a computer. It was driving me nuts so when I woke up at 3 a.m. I booted it. It was very sluggish; from the time I submitted my password to the time my desktop was completely loaded up was over 4 minutes. First thing I did was try Chrome and it did load. So then I proceeded with sfc /scannow and it came back with no integrity errors found.

I clicked on a few other things to check and see if working and they were. As I said, sluggish, but operational. I opened Thunderbird and seen the answer from you.

I ran the HD Sentinel (trial) and it showed (see screenshot).

I use the free version of Macrium, but I don't know how reliable it is because I'm not sure I'm using it correctly. You can't even go to the forum and ask a question unless you have the paid version. And I have poured over the manual and directions many different times. I find it very hard to follow. I "think" I'm using it correctly but I can't be positive.

I'm going to close down and then start again later and see how things look before I run the chkdsk C: /F and I will get back to you with how things go.

Thank you very much for answering and providing this input. It sure helps!

 

Good report on your disk.

When idle, does your task manager show any significant activity? If so, post a screenshot.

My guess is that you'll be best to do an in-place upgrade repair install. Make sure you've at least, say, 20Gb free on C:
Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials

Macrium Reflect is reckoned by the many users here as the most robust solution. True, the free version precludes access to the forum (well they have to give you some incentive to pay- as well as some further features!), but as you know, there is extensive help- with the program, on the internet, provided by Macrium.

There are a couple of tutorials on this site on it, as well as a couple of videos. More videos on Youtube.

It's really not that complicated- expecially the free version- the big disadvantage is the clunky Geeky GUI (my opinion) esp. compared to, say, Aomei Backupper.


Powering off- rather than allowing a graceful shutdown- can put the disk at hazard- depends what it's writing. It also prevent settings being saved- registry being updated.

So yes, there's a possibility of corruption.

 

It doesn't appear that chkdsk C: /F found any problems. See attached.
And yet there is a problem with Windows somewhere (drivers?) It took me 3 forced shutdowns and restarts tonight to get Chrome to open.

Thus in-place upgrade repair install that you talk about ... Does this mean I lose all my programs and everything and have to start over? *cry *Shock

I just found the instructions for stopping Windows Updates from installing mfgs. apps, which I think includes drivers. If I'm wrong please set me straight. Someone told me that laptops often don't like the drivers that WU wants to install. I wonder if that is the problem here.

Anyway, what is your opinion about uninstalling the latest updates and then installing them manually?

 

An in-place upgrade repair install keeps all programs and data and most settings (I usually say that in bold as most people then ask the question- I forgot this time) (it hopefully makes that clear in tutorial). You lose restore points; system restore is disabled, and your build number reverts to the base build of that major build, so a large update follows. Some registry entries are rest, services set to default. I.e. lots of possible things are fixed, but not user profile corruption.

Drivers for everything you need for your PC are handled by Windows. Only if there's a problem should you intervene.

no, not usually a problem.

 

Do I understand, then, that I should not try uninstalling the updates and reinstalling manually?

The Repair Install Windows 10 with an In-place Upgrade Windows 10 is a little deep for me, I fear. I read through it and I'm totally lost.

 

It's quite easy. Download a Win 10 iso.
Mount the iso (rt click, Mount by default).
Run setup.exe

Or- create a bootable medium from the iso (USB drive or DVD)
Log in normally
run setup.exe from that disk.

 

Ok, I'll take another look at it. You've been so patient and such a help, but just for learning purposes, would you answer my question about uninstall the updates?

I'm beginning to wonder if Chrome isn't the biggest problem. I'm going to try doing a clean uninstall of Chrome and then reinstall and see what happens there. I will get back,

 

First, as before:
When idle, does your task manager show any significant activity? If so, post a screenshot. (Processes, Performance tabs)

How much space do you have free on C:?

Please advise that first.

Second, forget issues about updates for now.

Suggest you make sure before attempting the in-place upgrade repair install you have access to the tutorial via another PC or as a printout.

 

592 GB free on C
Here are a couple of screenshots of TM when idle taken on 2 different days.

Sorry, here is also a screenshot taken right now of performance with Thunderbird and this browser open.

By the way, I uninstalled Chrome and am using Firefox right now without a problem. I tried using Edge first, but it won't let me type in the address or search bar.

 

That doesn't suggest any significant issues e.g. excessive page file use or some resource hog, but I'd expect CPU use when idle to be under 2%, say.

 

If I don't have browser or anything else open it hoovers between 1- 4%.

-------------------------
I've been in the process of reinstalling Chrome and things seem to be working fine. I wonder if all this wasn't somehow caused by Chrome, altho I didn't realize a browser would cause the OS functions to not work.

After uninstalling Chrome I tried to use Edge and I can not type in the address bar or search bar. I can copy and paste and click on links, but no typing. I did post a separate topic on this so I've already checked that I didn't accidentally put it into Tablet Mode.

I'm going to finish installing Chrome and then restart and see what happens and will get back here with the result.