Windows 10: Laptop Only Running on AC Power

I have a Toshiba Qosmio X75-A, recently I noticed that it is only running on AC power and not on the battery. The battery reports that it is fully charged. I replaced the battery with a brand new OEM battery and produced the same results. The laptop will not power on without being plugged into AC power. If I remove the AC power cord while the laptop is powered on, it immediately shuts off.


I checked system settings battery usage and found that Windows will only track usage data when it's running on battery power. So I'm thinking it's a hardware issue. Any ideas on how I could check/diagnose and then make a repair? It's long out of warranty.


Thanks in advance.

:)

 

laptop's ac power keeps turning off

Hi,

My laptop's battery is no good so I always use the laptop on ac power. It was working fine last night but today it keeps shutting down after a minute or so. I've just noticed the battery icon will start off showing the power plug next to it but then the plug disappears... if I disconnect the power lead and reinsert it, I will get the plug showing again but only momentarily.

Wondering what my first steps should be... is it possible it's a setting or software problem rather than the power unit/cord itself?

(am using trusty old--if loud--laptop at the moment)


thanks in advance.

 

Laptop not booting to Windows 10 after new battery installed.

Hi Mr Bill,



Thank you for posting your query in Microsoft Community.

I would suggest you to contact your manufacturer regarding the battery issue. As of now you can power drain your laptop and check if it helps.

Follow the steps below:

• 
  Disconnect the AC Adapter.
  
• 
  Remove the Battery.
  
• 
  Hold the Power button down for 30 seconds to 1 minute.
  
• 
  Reconnect the AC adapter.
  
• 
  Turn on the laptop power.
  

Hope it helps.

 

AC Power issue in Windows 10

Original title: AC Power issue

Hello, I have an ASUS A455LF laptop running Windows 10 Student. When my laptop fully charged, battery indicator says "not charging", which I suppose it's running on AC power. But I'm still worried is it really run on AC power or not? And if yes, is it safe
if I keep the charger plugged in for a bit long time? By the way, this laptop has a non-removable battery. Thanks for the answers.