Windows 10: Laptop PC Not Coming Out Of Sleep Mode

Hi; I'm having an issue with a HP laptop running Win 10 (Upgrade from Win 7 in 2017).

I had the laptop in sleep mode. When I opened the lid, I expected the laptop to power on.

The power light comes on, but I see nothing but a black screen. The fan is however running.


In addition, I'm not seeing the indicator light for the hard drive. I tried a forced power down, waited about a

minute, and then tried again. Nothing happened. Once again, the power light came on, but it is still showing

a black screen and no hard drive light.


When I originally put the laptop in sleep mode, it shut down normally, so I wasn't suspecting any issues.

I had the laptop in sleep mode for several hours, and not connected to AC power, only using the battery.


There was no new software downloaded to the laptop recently, the only recent change that I can think of

was an UI update to my anti-virus software (McAfee).


Could the issue be in some way related either to the UI update, or the hard drive?


Any suggestions to what may be causing these issues would be very helpful.


Thanks.

:)

 

Toshiba laptop stuck in sleep mode

Last night I put my laptop in sleep mode,now it won't come out no matter what I do. I push and hold power button but u can hear it booting but then it goes back to sleep. .any suggestions would be great. .thx

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

winodws 10 -- laptop will not come out of sleep mode

Hello James,

Thank you for posting your query on Microsoft Community Forums.

As per description, you are facing issue with the sleep mode.

I would suggest you to follow methods given below and check



Method 1:

Run Power Troubleshooter

I would suggest you to run power troubleshooter which will tell you if there is something wrong with the power settings.

Follow these steps to run power troubleshooter.

• Press Windows key + X key and Select Control Panel
• Select Troubleshooting.
• Select View All on the top left corner.
• Run Power troubleshooter.

If issue still persists try method 2.

Method 2:

Follow these steps check the Power Options settings. You can set them to default and check.

a. Press Windows key + X

b. Select Power Options.

c. Check if the preferred plan is Balanced.

d. Click on Change when the computer sleeps and select
Restore Default settings for this plan.



If issue didn’t get resolve try method 3.

Method 3: Create a power plan

• 
  Press Windows key + X
  
• 
  Select Power Options.
  
• 
  Click where it says "Create a power plan" in the area on the left side of the Power options window.
  
• 
  Select a power plan to start with such as
  "Balanced" or "High performance" and then click "Next."
  
• 
  Select a number of minutes you want both the display and the computer sleep mode, and then click "Create."
  

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.