Windows 10: Laptop plugged in not charging

I have a Acer ES1 512 laptop.Since updating from 1803 to 1809 window 10. There is issues in charging.It is slowly getting worse today at 92% not charging down from 98%.It just wont charge to 100% anymore.Have tried everything even updating drivers and troubleshooting power. I have been getting assistance to level 2 at Microsoft and been advised to update BIOS for my Acer laptop.Does anybody know of any fixes at all .This laptop is four years old and has never shown any problems like this before.Battery reports healthy in Microsoft reporting and on board Acer diagnostics reports same with battery.

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My Computer is Plugged in but not Charging

My laptop computer is plugged in but not charging. The power supply will maintain the charge level (%), but not add to it. Removing and reinserting the battery allows the power supply to add to the % charge to 100%.

Steps performed:

• Turning the computer off and restarting it returns the computer to the Plugged in, Not Charging state.
  
• Removing the battery again allows one complete charge, after which the laptop would no longer charge again.
  
• I have used more than one power supply with the same condition.
  

To resolve the issue, I remove the battery, obtain a complete charge, and maintain this charge by always keeping the power supply plugged in.

What is the root of the problem?

 

0% availability (plugged in, charging)

If the battery is old it might have run its course but if that's not the can do the following to check what the problem

Computer laptop that is plugged in but not charging

• Shutdown the laptop
• Remove the battery ( note some batteries cannot easily be removed you may need to consult your laptop manual on how to remove them)
• Clean the battery and terminals with a dry clean cloth
• Put the battery back
• Turn on the laptop
• If it still say plugged in but not charging dont panick continue to follow more steps below

Reinstall Microsoft ACPI-Compliant Control Method Battery.

This is the software that control battery settings power mode and so on

This article describes the steps in detail
http://accatech.com/dell-laptop-plugged-in-but-not-charging-fix/

 

Plugged In, Not Charging

Sometimes depending on your Windows 10 Build, your battery will not charge to 100%, this extends the life of your battery . . . plug out the laptop, drain the battery for 10 - 15 minutes, plug it back in and see if it starts to charge the battery

If however, your battery is not charging at all in Windows 10, follow these steps to rectify this issue:

• Disconnect Power Supply
• Remove battery
• Connect Power Supply
• Turn on the laptop
• Control Panel - Device Manager
• Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control Method Battery , and Uninstall
• Shutdown
• Disconnect Power Supply
• Insert battery
• Connect Power Supply
• Turn on the laptop

I Hope this Answers your Question!