Windows 10: Laptop put in sleep mode but when opened, boots up again like it was shut down

I had recently bought a Lenovo Legion 5 2020 with the specs of AMD Ryzen 5 4600H with Radeon Graphics, NVIDIA GTX 1650ti with 8GB RAM. This is the issue I saw whenever it shuts itself down after putting in sleep mode. I had updated all the drivers but the issue is still there.SourceWindowsSummaryHardware errorDate‎18/‎07/‎2021 10:01 pmStatusReport sentDescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 1d4Parameter 1:

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Shut down or Sleep Mode will cause endless Sleep Mode.

Hello, I am experiencing a problem with my laptop ever since I upgraded it from Windows 8.1 to Windows 10 the day Windows 10 came up, and the problem is still an issue today. Whenever I want to shut down my laptop or put it to Sleep Mode, the screen will
turn completely black and unusable, with the power remaining on, just like when you open your laptop screen when it has been in Sleep Mode before restoring to what you've been doing before.

The problem is when it does occur, it will not "wake up", remaining a black screen unless I shut down it by holding the Power button for about 4 seconds. This problem will occur whenever I put the laptop into Sleep Mode or shut down the laptop. It will lose
all control over all the keys and mouse (expect the Power button), and will remain as if in Sleep Mode even if the screen is open. However, restarting the computer will work perfectly fine...

The only known way to prevent this is to hold down the Power button for about 4 seconds when the laptop is shutting down or activated Sleep Mode by closing the lid. Restarting the computer however allows the laptop to work, so it is just Sleep Mode and shut
down. Very rarely when shutting down, it will work normally, but this will only occur once every 4 months or so, while Sleep Mode hasn't shown to work at all.

 

HP laptop sleep mode

What did you do with the Power Options and what exactly do you want ?

Do you want to put the computer to Sleep mode when you close the lid ?
If yes, go back to your Power Options > left side, click Choose what closing the lid does > right side, at When I close the lid, make sure you set it at Sleep > click Save changes when done.

My screenshot is from my laptop.




If however, you want to computer to Shut down, which I don't think what is you are asking anyway, you will then click the pointer and select Shut down.

 

Computer shuts down instead of going in to sleep mode

Since two weeks my Dell laptop is shutting down every time when:

• Closing the laptop
• Pressing the power button short
• Manually via the Start Menu

All these options are set to Sleep Mode and not Shut Down.