Windows 10: Laptop randomly displays "Locking..." and screen goes black.

Discus and support Laptop randomly displays "Locking..." and screen goes black. in Windows Hello & Lockscreen to solve the problem; Happens often, every 30 minutes or so while gaming. All the power settings are set to never, and system integrity check didn't show anything. Virus... Discussion in 'Windows Hello & Lockscreen' started by rw_406, Aug 1, 2020.

  1. rw_406 Win User

    Laptop randomly displays "Locking..." and screen goes black.


    Happens often, every 30 minutes or so while gaming. All the power settings are set to never, and system integrity check didn't show anything. Virus scan didnt show anything either.

    :)
     
    rw_406, Aug 1, 2020
    #1

  2. my hp laptop screen goes black randomly

    my hp laptop screen goes black randomly when using it
     
    KwameNyarko, Aug 1, 2020
    #2
  3. Roohi_Taj Win User
    My hp laptop screen goes black randomly

    Hi afrozahmed1,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. What is the model of HP laptop you are using?
    2. Does the black screen occur while using the PC or while restarting the machine?
    3. Are you aware of any changes happened on the computer prior to the issue?
    4. Which version of Windows you are using? (To check, type:winver in start menu and hit enter.)

    I appreciate the time you have taken to resolve this issue. There can be many reasons for booting to a black screen.
    These screens may appear with or without the mouse pointer.
    The main causes are Problems with the driver for your display adapter or incompatible application.

    I would suggest you to follow the steps mentioned in the article on
    Troubleshoot black screen or blank
    screen errors
    ,
    refer the section
    I see a black or blank screen after signing in to Windows 10.

    If that doesn’t help, I would also suggest you to go through the article provided by HP on
    Troubleshooting Screen Issues (Windows 10, 8, 7),
    refer the section No image on the screen, or the screen is blank.


    Disclaimer: The article include the step of updating BIOS. Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems
    that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Aug 1, 2020
    #3
  4. Debra Win User

    Laptop randomly displays "Locking..." and screen goes black.

    Laptop display randomly turns black

    My dell laptop display randomly turns black. Sometimes it goes for some time with no problem than it starts turning black every minute or so until it starts “blinking” and at last it’s black most of the time.
    While it’s black I can still type and it will react to my input in the background.
    The OS is windows 10. I reinstalled display drivers (downloaded newest drivers) and ran some hardware tests on startup.
    Any ideas how to fix this.

    Thank you!
     
    Debra, Aug 1, 2020
    #4
Thema:

Laptop randomly displays "Locking..." and screen goes black.

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